Business Analyst- Yardi
Business AnalystSeeking a detail-oriented and analytical Business Analyst to join our dynamic team. This role supports and enhances Yardi Voyager and related platforms while serving as a key liaison between business stakeholders and technical solutions.
The ideal candidate is analytical, detail-oriented, and experienced in property management systems, with a strong ability to translate business needs into system improvements.
Responsibilities:
Provide support for Yardi Voyager and related modules (RentCafe, Payment Processing, Concierge, etc.)
Gather and document business requirements; develop functional specifications
Lead testing efforts (UAT, system upgrades, enhancements) to ensure solutions meet business needs
Monitor and manage the Yardi support queue, ensuring SLAs and quality standards are met
Coordinate with third-party vendors for system updates, implementations, and integrations
Assist with property acquisitions, new lease setups, migrations, and post-conversion reviews
Develop reports, documentation, and user procedures
Qualifications:
Bachelor's degree required
24 years of Yardi Voyager experience
Property management experience preferred
Experience in a helpdesk or systems support environment
Skills:
Strong SQL experience
Excellent communication, organization, and problem-solving skills