Automotive Service Advisor | Commission-Based - Tonkin Family of Dealerships

Build a Career Focused on Service and Growth.Tonkin Family Dealerships is seeking a motivated, customer‑focused Service Advisor to join our team. This is a great opportunity for individuals looking to build a rewarding career in the automotive industry.As a Service Advisor, you will serve as the primary point of contact for our customers—guiding them through their vehicle’s service and repair needs, communicating clearly, and ensuring an exceptional experience at every step.Why Choose Tonkin Family of Dealerships?Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targetsOpportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positionsComprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunitiesState-of-the-art facilities: Work in modern, well-equipped facilities with the latest tools and technologyCollaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer serviceCustomer-focused culture: Be part of a team that prioritizes customer satisfaction, building long-term relationships, and delivering personalized service experiencesService Advisor Job ResponsibilitiesGreet customers and provide expert guidance on vehicle service needsAdvise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's conditionAccurately create and manage service orders, providing detailed information to the technician teamWork closely with the service department to ensure timely completion of services and repairsUpsell service products, maintenance packages, and accessories to meet customer needsBuild and maintain strong relationships with customers, ensuring repeat business and high satisfactionMaintain clear communication with customers about the status of their vehicle and any additional services requiredProvide excellent customer service in a high-energy, team-oriented environmentService Advisor Benefits And CompensationIn addition to competitive pay, our benefits are designed to support you and your family…Employer-subsidized Medical and Dental insurance, with comprehensive coverage optionsCompany-Paid Life Insurance, Employee Assistance Plan, and text-based TelehealthA variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family401(k) with Company MatchGenerous Paid Time Off that begins accruing from Day 1Exclusive employee pricing for you and your family on parts, service, and vehiclesQualificationsService Advisor QualificationsHigh School Diploma or equivalentPrior automotive service or customer service experience preferred but not requiredStrong communication and interpersonal skills with the ability to interact with customers in a professional and friendly mannerAbility to work in a fast-paced environment while maintaining a focus on customer satisfactionCorporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.Bring your drive, ambition, and people skills and apply today to start your automotive service career now!