Mechanical Claims Adjuster (Remote) at DriveTime Mesa, AZ

OverviewMechanical Claims Adjuster (Remote) – DriveTime, Mesa, AZ. DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300million in claims. ResponsibilitiesIn short, as a Claims Adjuster, you will use your knowledge of vehicle systems and repairs to validate, approve, and authorize payment for repair recommendations on warranty claims. You will work over the phone with service advisers and technicians to ensure correct repairs are performed to help get our customers back on the road, so automotive experience is a must! Key Personal QualitiesPassionate and goal-oriented – enthusiastic about the career and meeting and exceeding goals Excellent verbal and written communication skills – confident, charismatic, and competent to a wide variety of audiences Agile in a fast-paced environment – thrives in an environment that never stops Plays well with others – works effectively in a high-functioning team environment Works well in a time crunch – meets multiple time-sensitive requirements and deliverable due dates Fantastic problem solver – finds solutions for challenging calls Positive emotional resilience – maintains an optimistic attitude while facing daily challenges QualificationsHigh School diploma required; Associate or Bachelor's degree preferred 3+ years of experience with current automotive mechanical and diagnostic work Must be located in Arizona, Florida, Georgia, North Carolina, Tennessee, Texas, Utah, or Nevada Benefits & PerksWork from Home – flexible, camera-ready work environment with reliable and secure internet Medical, dental, and vision coverage – sizable portion of insurance premiums covered by DriveTime Family of Brands 401(k) plan and company-paid life insurance policy, short- and long-term disability coverage Growth opportunities – professional development for roughly over 1,000 employees promoted year over year Tuition reimbursement – financial support for continuing education Wellness program – self-guided coaching, rewards for participating in health activities Competitive pay – competitive wages across the organization Consistent work schedule – Monday through Friday with rotating Saturdays and flexibility for overtime as needed Gamified break areas – ping-pong, pool table, and other games available In-house gym – on-site workout facilities Social events – team competitions, festivities, and outings Paid time off – wellness days, holidays, personal time; part-time vacation time available Additional InformationDriveTime Family of Brands is Great Place to Work Certified. 90% of employees say they feel right at home. We are recognized by Comparably Awards for Best Company for Diversity, Best Company Culture, and Best Company Leadership, and by Phoenix Business Journal for Healthiest Employers. Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.#J-18808-Ljbffr