Ancillary Claims Adjuster

We are a fast-growing company looking to expand our team with individuals who have exceptional character, a passion for delivering results, and a commitment to career growth. If this sounds like you, we want to hear from you!As an Ancillary Claims Adjuster, you’ll play a critical role in the claims administration process for automotive extended warranties, specifically with Ancillary products such as, Tires and Wheels, Key Replacement, and Paintless Dent removal claims. We’re looking for someone with at least 5+ years of automotive claims administration experience (or a related role) who is detail-oriented, customer-focused, and knowledgeable about automotive repair processes. You’ll evaluate warranty claims, investigate their validity, and ensure all claims are processed efficiently and fairly while delivering excellent service.What We Offer:Competitive compensation with bonus/incentive potentialWeekly payroll with direct depositComprehensive healthcare options, including medical, vision, and dental insurance401(k) savings and retirement plansLife insurance coveragePaid time off (PTO)Career growth and advancement opportunities within our dynamic and supportive teamWhat We're Looking For:5+ years of recent experience in automotive claims administration or a similar roleStrong understanding of automotive systems, components, and repair processesFamiliarity with warranty regulations, guidelines, and best practices in the automotive industryExceptional attention to detail, analytical skills, and problem-solving abilitiesProficiency with claims management systems/softwareExcellent communication, interpersonal, and decision-making skillsAbility to manage multiple claims while maintaining accuracy and efficiencyHigh level of professionalism and confidentialitySelf-starter with the ability to work independently and collaborativelyMust pass a background check and drug screeningPosition Responsibilities:Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilitiesVerify claim information, including coverage, eligibility, and required documentationConduct detailed investigations and assessments to validate claims and ensure coverage complianceCollaborate with internal departments and external repair facilities to resolve claim-related issuesEnsure compliance with company policies, warranty guidelines, and legal regulationsProcess claims accurately and efficiently within established timelinesCommunicate claim decisions, approvals, and denials to all stakeholders promptly and professionallyProvide exceptional customer service by addressing inquiries, concerns, and escalations regarding warranty claimsMaintain organized, accurate records and documentation for all claimsIdentify trends and recommend improvements to enhance claims handling processesWhy Join Us?This is your opportunity to take the next step in your career with a company that values your expertise, offers competitive compensation, and provides opportunities for advancement. Join us today and become part of a team that is dedicated to excellence and innovation in the automotive extended warranty space!Apply Today!Are you ready to bring your claims administration expertise to a growing company that invests in its team? Apply now and take the first step in joining our dynamic team!