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Sr. IT Program Manager

Job Title: Sr. IT Program ManagerAddress: Atlanta, GA (Remote)18 Months Contract PositionJob Description:The OCM Designer and Developer Contractor for client is crucial for advancing readiness,adoption, and compliance within client IT framework, with a focus on data governance andorganizational change initiatives. This role ensures that faculty, staff, and students are well-prepared for new data governance structures, technology updates, and regulatory changesthat support client's academic, research, and operational goals. Approximately 75% to 85%of this role involves implementing organizational change management plans aligned with(USG) policies, ensuring community readiness and compliance across IT initiatives. Underdirect supervision, the OCM Designer and Developer Contractor will plan, design, develop,and assess learning resources, training programs, and communication strategies to supportorganizational change and data governance. Utilizing a variety of multimedia tools, includingvideo, web-based training, and document design software, this position will create resourcessuitable for online, hybrid, and in-person formats. Regular interaction with faculty, staff, andIT stakeholders will ensure that change management and data governance objectives aremet effectively and collaboratively.Organizational Change Management Responsibilities:• Job Duty 1: Design and implement learning and development plans to support majorIT change management projects, detailing change specifics, measurable objectives,and deliverables that include success metrics, phased timelines, andadoption/resistance management strategies.• Job Duty 2: Collaborate with OCM and project teams to track and assess changeprogress throughout project lifecycles, focusing on adoption rates, change utilization,and proficiency in new processes.• Job Duty 3: Develop instructional web and media-based learning materials, includingtraining modules (using Articulate 360, Vyond, Adobe Captivate), job aids,knowledge articles, video demonstrations, and PowerPoint presentations.• Job Duty 4: Build and execute stakeholder and community outreach plans that alignwith change communications and learning activities, including town halls, focusgroups, usability studies, and community events.Data Governance & Discovery Responsibilities:• Job Duty 5: Develop a comprehensive OCM strategy for data governance initiatives,encompassing goals, objectives, timelines, milestones, and program branding, with afocus on measurable outcomes.• Job Duty 6: Design, create, and support the delivery of prioritized OCM artifacts tofacilitate data governance objectives, including detailed guides, quick-reference aids,training modules, and a toolkit of reusable materials.• Job Duty 7: Produce targeted training resources such as interactive videos,attestations, and quick-reference job aids, ensuring accessible knowledge transferand compliance readiness.• Job Duty 8: Establish a comprehensive communication strategy using a webpresence, ServiceNow, OneTrust, and Microsoft Teams to engage and inform the datagovernance community.Required skills:• Proficiency in creating engaging, interactive training modules and resources usingtools like Articulate 360, Adobe Captivate, and Vyond. Ability to design instructionalcontent for diverse formats (online, hybrid, and in-person).• Advanced skills in multimedia development (e.g., video, web content, interactivemodules). Experience in creating web-based knowledge articles, job aids, videodemonstrations, and slide presentations tailored to different learning styles.• Demonstrated experience developing and executing change management strategies,including adoption and resistance management, with an emphasis on datagovernance or technology transformations.Preferred skills:• Experience working in a higher education environmentQualifications:Bachelor's degree in a related field or equivalent experience.Strong background (4-6 years) in organizational change management and/or datagovernance in a tech-driven environment.Skill Matrix:Skill Required No. of Years Actual Years of Experience Proficiency in creating engaging, interactive training modules and resources using tools like Articulate 360, Adobe Captivate, and Vyond. 4 Years Experience in creating web-based knowledge articles, job aids, video demonstrations, and slide presentations tailored to different learning styles. 4 Years Demonstrated experience developing and executing change management strategies. 4 YearsAbout Us:InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.