Customer Service - Freight Coordinator

Why Great NorthernEstablished in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You will experience a collaborative team-first, safe, clean, enjoyable, and predictable workplace where team members support and care for one another.Our team members produce sustainable and eco-friendly products that are supplied to national brands that impact people's day-to-day lives.Great Northern is committed to making a difference in the lives of our team members, customers, and the communities in which we live and work. Many of our team members were referred by their friends and families who are already a part of the Great Northern team.Position SummaryPrimarily responsible for working with LTL/FTL freight and multiple transportation providers to ensure safe and timely transportation of product. Familiarity with freight classification guidelines. Ability to troubleshoot and investigate freight specific discrepancies and issues, including escalating issues with carriers as needed.Pay/ScheduleNegotiable based on experienceCore office hours of 8am to 5pm with an unpaid lunch hour. Opportunity to work hybrid after 6 months of on-site trainingRequired ExperienceExperience working with LTL/FTL freight and multiple transportation providers, and generating shipping documents (Bills of Lading, confirmations, customs paperwork)Computer skillsExcellent troubleshooting and communication skills with a technical knowledge of production equipment both, mechanical and electrical.The Benefits of Great NorthernCompetitive 401K match and a historically generous profit-sharing retirement savings contributionPaid vacation during your first year of employmentMedical plan options are available to provide flexibility in choosing the one that best suits your individual and family needsAn onsite clinic and on-site nurse are provided to team members and their families, free of chargeOpportunities to advance your career and compensation levelAnnual merit increases as well as market benchmarking to ensure competitive wagesHealth/fitness and tuition reimbursementsOpportunities for GrowthYou will have the opportunity to learn new skills and acquire new knowledge that can be applied to grow into new positions with higher pay. Furthermore, you can grow your career with Great Northern through advancement opportunities available at our facilities both locally and nationally.ExpectationTo be successful your teammates will depend on you to have pride in your work, be on time, work safely, work effectively with others, be optimistic, take ownership of your responsibilities, and look for continuous improvement opportunities.Great Northern is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.