Senior Project Manager - Retail

The Senior Project Manager is responsible for balancing the performance and process of multiple architecture and design projects of varying size and scope within the Retail Practice. The Project Manager is responsible to advance the opportunities for continued growth in market share, profitability in specific service lines, practice areas and/or local market. Architecture & Design experience within the Retail Sector is required.Attributes To Support The NELSON CultureGo All-In – Take responsibility for your actions, do what you say and always lead by exampleKeep It Real - Communicate with empathy, transparency and respect to support each other in the pursuit of great workEmbrace Growth - Seek to learn, grow and experiment to fuel our futureThink Boldly - Exude a passion for problem solving, creativity and curiosity in everything you doBe You – Express your unique self and actively engage in our fun, diverse community of real peopleQualificationsTo perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Critical features of this job are described under the headings below. They may be subject to change at any time due to reasonable accommodation or other reasons.Required Knowledge And Skills Ability to lead the practice's most complex or large projects (in scope and/or fee).Proven track record of successful project delivery, including:Outstanding Client satisfactionOutstanding documentation qualityProficient in meeting all project KPIs on a regular basisAdvance knowledge of Deltek Vision/VantagepointAdvance knowledge and experience across the construction admin phaseAdvanced knowledge and experience managing a variety of consultants from many disciplinesAdvance contract experience and knowledgeKnowledge of design, trends, construction methodology, materials application, and manufacturer-supplier appropriatenessKnowledge of design techniques, tools, and principals involved in production of precision technical plans, drawings, and modelsKnowledge of sustainability, integrated design, and LEED guidelinesAbility to “salvage” troubled Clients, accounts, and/or projectsKnowledge of building codes and regulations, Life Safety codes, building systems, and ADA requirementsProficiency in contract administrationProficiency to organize, prioritize and effectively meet deadlines and provide high quality service to clientsUnderstanding of Revit, AutoCAD/Architectural DesktopUnderstanding of NewForma and BlueBeam Revu preferred, but not requiredWorking knowledge of AIA Documents and other contract typesWriting skills to develop proposals to Clients with a clear understanding of scope of work and feeContract understanding, including terms and conditions, and best practices for contracting with Clients and ConsultantsEssential Duties and Responsibilities include the following. Other duties may be assigned:Resource ManagementCreate and maintain project plans in Deltek Project Planning/Vantagepoint in support of resource planning and accurate revenue projectionsMeet weekly with the project team to outline and review work progress, schedule adjusting and effectively communicating changes to teams, consultants, and clients as neededParticipate in local/regional project meetings to review project staffing and resource managementEnsure all direct reports and project teammates are fully utilized, engaging the use of extended teams whenever possible, and coordinating with other Project Managers and Studio Leaders, as necessaryReview and approve teammates’ time sheets for accuracy in terms of recording time on the correct project and project phaseProject DeliveryManage and lead the Key Project Management Functions: Fee, Scope, and Schedule for all required projectsLead meetings with project team on a regular basis to monitor projects for conformance to project plan, schedules, budgets, and contract.Course correct project and develop a plan of action if the project deviates from the project planDevelop, lead, and communicate expectations for the project to achieve client satisfaction. Partner with (Senior) Architect/Interior Designer to establish both quantitative and qualitative project goals and objectives with the project team and hold the project team accountable for attaining them. Provide actionable project level guidance to Studio Leader and/or Operations Director and/or Business Leader on project status, staffing requirements, and course correction for projects that are not meeting the project plan (Fee, Scope, Schedule)Facilitate onboarding of extended teammates to be included in project. Partner with (Senior) Architect/Interior Designer in generating scope of service to be provided by extended teamsManage the project contract performance and process, understanding the scope, budget, and quality agreed to by the ClientExecute the contract in alignment with approved work plans, schedules, and budgets to attain profitability targets to manage and monitor the project life cycle and financial outcome of the projectLead or assist the (Senior) Architect/Interior Designer communication with consultants, vendors, and contractors and provide support / confirm they are meeting the project requirementsAssist (Senior) Architect/Interior Designer in scheduling design and QA/QC reviews at each stage of the project. The architectural review and technical process is established by the QA/QC team which would include Technical Leaders. The Project Manager is to coordinate drawing review according to the QA/QC protocolMonitor communication between project team and client to ensure design intent and documentation is within the scope of the contract. If there is a deviation, communicate this to the owner and project team to resolve the deviationContribute to and offer professional opinion to Leadership Team of the firm regarding current projects, staff, client relationships, etc.Create (or oversee) and issue project notes for internal team as necessaryCreate (or oversee) and issue project meeting minutes for distribution to Client and/or Consultants as necessary. Complete timesheet daily, confirming accuracy prior to submissionComplete expense reports timely, confirming accuracy prior to submissionReview and approve teammates’ time sheets and expenses for accuracy in terms of recording time & expense the correct project and project phaseTechnicalConduct initial review of drawings, documents, proposals, prior to other reviews ensuring accuracy and completeness and compliance with the contractGuide teammates in utilizing all NELSON resources within their office, within the team/account, and across the network to deliver quality technical and/or creative designMaintain and archive electronic project filesPartner with Studio Leader to coordinate training for teammates as needed for Revit, MS Office, rendering software, 3D modeling or any other software needsFinancial & Contract ManagementDevelop and lead the creation of scope of work, schedule a fee for new projectsCreate and issue RFP documents for Consultant engagement when necessaryEffectively negotiate contracts with Clients and Consultants under the guidance of NELSON Legal team and Business/Project Delivery LeaderReview contracts and legal issues with NELSON's legal department and Business or Project Delivery LeaderCreate and maintain contracts with consultants and Clients, including add services, for the project durationReview contracts and legal issue with Nelson's legal departmentProject Manager is responsible for meeting Key Performance Indicators on all projects, including Effective Multiplier, Gross Margin, Profitability, Realization, and Accounts ReceivableInitiate project set up and input information in to Deltek Vision/Vantagepoint using the project planning and project modulesManage project using the Deltek Vision/Vantagepoint; complete work plans; including identification of Teammate assignments to skill sets, schedule for completion, project budget, consultants, fees, and labor costs as well as project change notices or other actions taking place on the assigned project. Review with your Project Analyst to ensure projects are being set up appropriatelyManage project invoices and provide draft mark ups monthly within the requested deadline. Review and work with billing team to approve consultant invoices monthly within requested deadlinesMonitor Client payment status to ensure timely payment from Client. If payment extends beyond contract limits notify Studio Leader and/or Business Leader. Lead the engagement as neededMonitor Consultant payments to ensure payments are made within the Contract limits. Communicate with consultants as to the status of paymentsAs needed, generate add service agreements for scope of work that is outside of contract. Coordinate fee if required by consultants. Update and maintain within Deltek/VantagepointClient RelationshipFunction as the primary Client contact through all phases of the projectMaintain positive client relationships throughout project. Keep Client apprised of project progress on regular basisAssist Client in obtaining bids and awarding construction contracts if requiredFoster relationships with Clients, Vendors, Brokers, Consultants etc. and engage with them on a personal level as well as work to gain their confidenceBusiness DevelopmentSupport business development initiatives set forth by the practice leadership teamMake recommendations to practice leadership regarding quantity, complexity, and diversity of future projects they feel are necessary for considerationMaintain a robust professional network of Clients, Consultants, Vendors and Contractors to foster a diverse bench for relationship-based workMaintain long-term Client relationshipsDevelop work plans, fee proposals and project schedules in response to RFP’s and other opportunitiesNurture professional relationships with Clients on an ongoing basis to assist with business development for the firmParticipate as requested in meetings with leadership team to share ideas regarding existing and overall organization, business development opportunities, position in the marketplace, etc.Participate in new project interviews to present NELSON capabilities, particularly related to project delivery, as requestedActive participation in a professional organization encouraged, but not requiredLeadershipBuild emotional engagement amongst teammates within the project teamProven ability to mentor and grow teammates across diverse skillsetsEncourage communication with all levels of the teamSupport the team; be approachable, supportive, and encouragingCollaborate with other teams when necessaryEffectively manage Teammates to maintain positive interaction, while ensuring the highest product quality, meeting client expectations on budget and on timeParticipate in interviews and recruiting of professional staff as requestedEnhance the work and careers of Teammates through continuous training, support, and mentoring including project management, contract understanding, project planning, invoicing, and an understanding of how the project financial goals fit into the overall financial health of the firmWork alongside (Senior) Architect/Interior Designer and Studio Leader to schedule teammates, etc. with success; respecting each other’s responsibilities to achieve desired outcomesProvide consistent and constructive feedback to Designers, Architects, etc. and assist the (Senior) Architect/Interior Designer and Studio Leader by providing Teammates with opportunities to achieve professional goalsContribute as a leader, on an as-needed basis relating to individual performance & development within the project teamEmbrace specific steps to create, develop, and promote a diverse workforce and inclusive environmentCertificates, Licenses Or Registrations RequiredArchitectural registration or NCIDQ Certification preferred, but not required.Education / ExperienceBachelor’s degree in Interior Design or Architecture from an accredited University plus:8+ years’ experience in Interior Design or Architecture, or equivalent combination of education and experienceArchitecture & Design experience within the Retail Sector is requiredNational salary range: $90,000 – $150,000 (compensation factors are based upon years of relevant experience, qualifications/licensure, education, and location). Additional compensation includes bonuses and benefits. Bonuses can include but are not limited to: Long Term Incentive Plan, Short Term Incentive Plan, Profit Sharing Benefits of NELSON: (additional benefit details can be found at: nelsonworldwide.com/careers)401(K) plan with company matchFull health benefits including medical, dental, and visionWellness program with rewards for healthy activitiesPet InsuranceOpportunities for career advancementPaid time off and holiday payPaid parental leaveFlexible working schedules and work from home options based on client’s needsProfessional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organizationNELSON and its related affiliates are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law.#PM