Technical Manager

Job TitleTechnical Manager (Production Support Lead or Development Manager)Intro HarnhamHarnham is supporting a government digital transformation project delivered through a specialist consulting partner. The project requires experienced technical leadership across both delivery and production support.Intro ClientThe client is a boutique consulting firm delivering business process automation solutions for public sector organisations.Role DetailsRole: Technical Manager (Production Support Lead or Development Manager)Location: DMV area (DC, Maryland, Virginia) or remote, East coast basedHours: EST business hours requiredPay Range: $70-$85/hrLength: 6-12 month initial contract with a likely extensionUtilization: Full timeDomain: Government, public sectorIntro to RoleThis role provides senior technical and people leadership across Appian‑based BPM applications supporting government operations. Depending on background, the focus will be either production support leadership or development delivery management. The role balances hands‑on technical understanding with team and delivery oversight.Key ResponsibilitiesLead and manage Appian development and support teamsOwn delivery timelines, technical quality, and release coordinationOversee production support, incident resolution, and root cause analysisGuide solution design for BPM and Appian applicationsCollaborate with stakeholders to prioritise work and manage riskRequirementsMust haveBachelor's degree in Computer Science or related field, or equivalent experience15 plus years of overall IT experience8 plus years designing and delivering BPM or Appian applications5 plus years of hands‑on Appian experience5 plus years managing software development projectsStrong SQL experienceNice to haveAppian Level 3 certificationExperience leading teams in government or regulated environmentsOutroThis role suits a senior technical leader who enjoys owning delivery and stability for mission‑critical systems in a structured, high‑impact environment.