Senior Sales Manager

Company DescriptionFrom the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it's the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.Job DescriptionThe Senior Sales Manageris responsible forleading high-value or strategic accounts, ensuring strong client relationships, and supporting the department's performance through advanced sales engagement and leadership. While actively conducting sales calls, the role provides mentorship to Sales Managers and Executives, oversees account quality, manages complex negotiations within approved parameters, andidentifieskey opportunities or risks for the Director of Sales (DOS). This position plays a pivotal role inmaintaininghigh standardsof account management and operational excellence within the Sales team.Primary ResponsibilitiesMeet daily targeted number of sales calls with quality and effectivenessManage key strategic, high-value, or complex accountsMentor and develop Sales Managers and Sales ExecutivesAssist in onboarding and training of new Sales team membersEnsure adherence to hotel and sales operational standards across the teamPrepare proposals, quotations, and standard contractsConduct client follow-ups and site inspectionsMaintain accurate and updated account information in CRMDevelop weekly business leads for the HotelPrepare a weekly list of accounts to penetrate for the following weekConduct weekly review of account profiles, including production and average rateMonitor competitors' rates, account penetration, and market activitiesFully manage assigned accounts including contracting, profile updates, and renewalsUpsell, cross-sell, and promote hotel facilities & servicesConduct negotiations within authorized parametersAttend client and community business events to maintain brand visibilityUpdate DOS on market trends, business leads, and client insightsPromote positive client relations and respond to requests promptlyHandle client concerns tactfully and professionally, escalating when necessaryCoordinate group arrangements, including communication and requirementsEnsure accurate group booking input and updates in the systemCollaborate with internal departments to ensure service deliveryMaintain thorough knowledge of hotel services, facilities, and safety guidelinesParticipate in sales activities, promotional campaigns, and events as assignedEnsure compliance with DOS-approved processes and workflowsQualificationsKnowledge and ExperienceDiploma in Tourism / Hospitality ManagementMinimum of 4-5 years of experience in a similar capacity with proven track recordsExcellent reading,writingand oralproficiencyin English languageProficient in MS Excel, Word, & PowerPointCompetenciesStrong leadership and interpersonal skillsExcellent communication and customer contact skillsResults and service oriented with an eye for detailsAbility to multi-task, work well in stressful & high-pressure situationsAble to develop rapport with colleagues and management staffAbility to work cohesively with co-workers as part of a teamAbility to promote positive relations with all hotel guests and patronsA motivator & self-starterWell-presented and professionallygroomed at all timesUnderstanding and ability to work in a multi-cultural environmentEmbodies competitive spirit and skills based on Accor's capability framework:Positive Oriented, Develop an Empowered Team, Guest centricLeading the Team, Good Communication, Enable the Team towards achieving goals andobjectiveExcellent Problem Solving and Decision MakingBusiness Improvement and Planning, Self-Develop and Self-ManageStrategic Thinking and Analysis, Business AwarenessAdditional InformationWhat is in it for you;Employee benefit card offering discounted rates in Accor Hotels worldwideCompetitive compensation packageCompany discounts in room rates and F&B outletsFree meal, free shuttle, free uniformLife and accident insurance and HMO benefitJ-18808-Ljbffr