Field Tech Support

Skills and Qualifications: 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network infrastructure and wireless support Prior experience with Desk Side support is a MUST Microsoft Windows certification is a plus ITIL experience/certification is a plus Must have clean criminal record with the ability to pass fingerprint background check Must be authorized to work in the United States Must hold a valid driver's license and dependable personal vehicle Personal Attributes: Must be punctual, present and visible throughout the workday Creative, curious, analytical, enthusiastic and display strong attention to detail Ability to work independently and effectively on tight deadlines, as necessary Excellent command of English language Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers Positive and productive team player Desire to learn new skills as technology evolves Business casual attire (i.e., no sweat pants or jeans with holes; sneakers/basketball shoes allowed) Neat and clean appearance to include personal hygiene Education/Training: Minimum of Associate degree (preferred) 3+ years of experience in field tech support. Equivalent combination of education and experience will be considered. Job Type: Full-time Pay: $17.00 - $19.28 per hour Expected hours: 37.5 per week Schedule: 8 hour shift Day shift Monday to Friday Morning shift Education: Associate (Required) Experience: Technical support: 1 year (Required) License/Certification: A+ (Required) Location: Atlanta, GA 30303 (Required) Shift availability: Day Shift (Required) Ability to Commute: Atlanta, GA 30303 (Preferred) Work Location: In person