Program Manager – Supportive Housing Programs

Program Manager – Supportive Housing Programs Central Florida | Full-Time | Exempt Starting Pay $1,750 bi-weekly or $45,500 annually |Higher depending on exp. and education Make an Impact Where It Matters Most We are seeking a Program Manager – Supportive Housing Programs to lead and strengthen our housing initiatives serving individuals experiencing homelessness or housing instability. This is a leadership role for someone who thrives in a mission-driven environment, enjoys developing teams, and is passionate about creating meaningful outcomes in the community. Key Responsibilities Oversee daily operations and ensure high-quality service delivery across supportive housing programs Lead, supervise, and support case management staff to ensure effective service delivery Monitor program performance, outcomes, and compliance with funding and regulatory requirements Identify operational challenges and implement solutions to improve efficiency and effectiveness Support recruitment, onboarding, training, and performance management of staff Collaborate with internal departments and community partners to coordinate services Ensure accurate and timely documentation, reporting, and billing standards Represent supportive housing programs in the community Promote a culture of accountability, engagement, and continuous improvement Required Qualifications Bachelor’s degree in Human Services, or related field Minimum of three (3) years of case management experience Supervisory or leadership experience Strong knowledge of trauma-informed care and community-based services Excellent organizational, communication, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Successfully complete a Level II background screening, local law check, and drug screen Valid driver's license and auto insurance Why Join IMPOWER Mission-driven work that makes a real difference Collaborative and supportive leadership team Comprehensive benefits package Generous paid time off and sick time IMPOWER is an Equal Opportunity Employer. Message From the Department of Children and Families Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. https://info.flclearinghouse.com