Customer Service/Client Relations

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.PositionWe are looking to hire a Customer Service/Client Relations at our office in Agoura Hills, CA. If you have a passion for customer service, are organized, and love working in a team player environment, we want to hear from you!Essential Job DutiesAnswering phonesGreeting and daily clerical workProcessing customer sales ordersCoordinating customers with the sales and service departmentReaching out to the current customer base to stay connectedSending out promosStaying up to date with equipmentUnderstand customer needs and requirementsAccounts receivableAbility to handle high-volume phone calls and emailsStrong problem-solving abilities and phone presenceExcellent time management, organizational skills, and ability to work independentlyQualificationsBachelor’s degree preferredHigh-quality verbal and written communicationStrong math abilities are necessaryExperience with accounts receivable is highly preferredExperience using spreadsheets, databases, and word processing software, such as Microsoft Word, Excel, and PowerPointWhat We OfferAdvancement and growth into leadership rolesTeam-player environmentMedical/Dental/Vision/Life insurance plansMatched 401kPTO, Vacation, Sick LeaveFSA/HSA Programs$22 to $24 an hour - Depending on experienceOur Commitment to Diversity and InclusionPacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.#INDSP