Operation Analyst

Responsibilities: Client End to End Coordinators primary focus of supporting Senior Business Officers (SBO) and Marketing Associates on BNPP platforms, with all aspects of the Onboarding, Recertification and CSR processes. The individual will act as liaison for the SBOs and Marketing Associates between Due Diligence, CARD/Recertification, Compliance and Corporate Social Responsibility (CSR) teams locally and globally. The key focus of the team is to enhance execution for our clients.Coordinate the onboardings and recertifications for clients in the US.Act as a liaison for the SBO's and Marketing Associates between Due Diligence, CARD/Recertification, Compliance and CSR to enhance the level of execution for our clients.Prepare and provide all initial required documentation for client KYC to be performed by Due Diligence. Follow up with Due Diligence to make sure KYC is complete.Assist with the completion of internal documents (RM Assessment, CAC form, Call Memo, Scoring Grid, and CSR MAOS screening & PAT Tables).Coordinate as needed with non-US Due Diligence, Compliance and CSR teams to ensure global flags are in place to avoid delays and reputational risk.Centralize knowledge of KYC and CSR policies and procedures.Cultivate relationships with Due Diligence and Compliance teams domestically and abroad.Escalate urgent issues through the right channels in Compliance, Due Diligence, Recertification and CSR teams as needed.Research public information and documentation on our clients, and pass this information on to the appropriate teamsManage client relationship for all KYC, Compliance, CSR questions and document requests.Minimum Required QualificationsDegree in Business, Finance or other relevant field.Excellent verbal & written communication skillsWork in fast paced and fluid business environmentExcellent prioritization, organization and time management skillsExperience in managing external client relationshipsStrong interpersonal skillsKnowledge of bank's structure and operating systemsInnovative mindset with a focus on problem solvingSelf-motivatedAbility to work under tight deadlinesPreferred Qualifications:Experience with onboarding and KYC (know-your-customer) requirements