Field Service Technician for Generator Systems (5 Yrs Experience Required)

Role Summary: The Field Service Technician plays a vital role in ensuring the reliability and performance of generator systems. This position is responsible for comprehensive maintenance, diagnostics, and repairs on a wide range of generators, while delivering outstanding customer service and maintaining meticulous records of all activities. Essential Duties: Preventive Maintenance & Inspections: Conduct thorough preventive maintenance and inspections to ensure optimal functionality of generators. Troubleshooting & Diagnostics: Perform advanced troubleshooting and diagnostic testing on alternators, wiring harnesses, safety devices, shutdown switches, and battery systems. Load-Bank Testing: Execute load-bank testing with a deep understanding of both reactive and resistive testing principles to verify generator performance. Generator Controls Expertise: Demonstrate proficiency in Automatic Transfer Switch (ATS) systems and generator control mechanisms to enhance operational efficiency. Engine Repair & Troubleshooting: Diagnose and repair a variety of engines including Kohler, Cummins, Cat, Detroit Diesel, John Deere, Doosan, MTU, and Volvo, utilizing your extensive mechanical background. Customer Communication: Effectively communicate technical issues and solutions to customers with varying levels of expertise in a professional and courteous manner. Collaboration & Mentoring: Foster a collaborative environment by mentoring junior technicians, sharing expertise, and promoting best practices in generator maintenance and repair. Record Keeping: Maintain accurate and detailed records of all services performed, including expenses and billable hours, to ensure transparency and accountability. Flexibility & Adaptability: Be prepared to take on additional duties as assigned, demonstrating flexibility in a dynamic work environment. Requirements/Experience: Experience: Minimum of 5 years in servicing, maintenance, diagnostics, and troubleshooting of generators and engines across various fuel types, including transfer switches and switch gear. Mechanical & Electrical Skills: Strong mechanical aptitude complemented by a thorough understanding of mechanical and electrical theory and applications. Diagnostic Proficiency: Experience with Electrician's Volts Multimeter and adeptness in reading wiring schematics and blueprints. Computer Skills: Proficient in using computers and field service software to document work and manage records. Work Environment: Ability to work effectively under pressure in all weather conditions, with a commitment to safety and compliance with OSHA regulations. Independence & Initiative: Self-motivated with the ability to work independently with minimal supervision, demonstrating excellent time management and organizational skills. Travel & Shift Flexibility: Willingness to travel and work various shifts, including weekends and holidays, while participating in on-call rotations. Valid Certification: Must possess a valid and clean Florida Driver’s License and be able to verify eligibility to work in the United States. Join us as a Field Service Technician where your expertise will contribute significantly to our operations and client satisfaction! Job Type: Full-time Pay: $32.00 - $45.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Holidays Monday to Friday Night shift On call Overtime Weekends as needed Experience: Generator repair: 5 years (Required) Field service: 5 years (Required) Mechanical knowledge: 5 years (Required) Ability to Commute: Palm Beach County, FL (Required) Ability to Relocate: Palm Beach County, FL: Relocate before starting work (Required) Work Location: On the road