Inside Sales Rep - Medical Devices

Job Description The Hearing Care Technician will assist in hearing aid adjustments, repairs, internal prospecting, scheduling, and routine office maintenance. This individual will help build and retain our patient database and increase hearing aid sales. This position is full-time (M-F, 8:30am - 5pm) covering multiple office locations.A license will be required for this position but we are willing to train and mentor any interested candidate in the licensing process.Highlights:Meet with patients and conduct routine/annual hearing screeningsMake ear impressions and molds, order products and suppliesFit hearing aids and assist with adjustments, questions, and troubleshoot problemsAssist with repair and adjustments of hearing aidsProvide care and use instructions to patientsConduct post-fitting orientations and warranty checksMaintain patient files and perform clerical duties and other administrative support functionsCalling to follow-up with patientsThis position will also require travel to several locations to provide support where needed in the Indianapolis area.Minimum Qualifications:High school degree or equivalentProficient in Microsoft OfficeAudiology Assistant license or Hearing Aid Dispensing licensePrevious sales experience or customer service experiencePreferred QualificationsA strong work ethicStrong interpersonal and organizational skillsAbility to prioritize and handle a high volume of patientsWork as a team player and be reliableHave superior customer service skillsWe are an Equal Opportunity EmployerBenefits:401(k)Dental insuranceEmployee assistance programEmployee discountHealth insurancePaid time offProfessional development assistanceVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayExperience:Customer service: 1 year (Preferred)Retail sales: 1 year (Preferred)Work Location: In person. Remote work is not available for this position