Office Manager

Job DescriptionPosted Friday, January 31, 2025 at 9:00 AMWho We AreOriginally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packagingYour RoleOffice ManagerAs our Office Manager, you'll greet guests and support the office's overall direction, high-performance and engagement in safety and standard operating procedures meet or exceed results in product quality, production deadlines and safety. You'll develop and implement standard operating procedures and company guidelines for efficient workflows. You'll hire, train, coach and manage performance of your direct reports. You may also assist with budgetsWhat You'll Be DoingOversees Customer Service, Administrative Assistants/Receptionists and BillingSets clear goals for the department and maintains respectful accountabilityMakes independent decisions about work priorities and proceduresProvides customer support in all levels and provides situation resolutionSet up site surveys and schedule client visitsPrepare quotes, worksheets, reports as needed or requested (i.e. Unbillable, order log data base, Manage file / paperwork flow, accounting and customer services reports, Customized inventory reports, Storage quotes)Coordinate all aspects of job and scheduleReview job folders for preparation for billingProject Management including on site as neededCreate, implement processes and proceduresCollaborate with Local GM and Corporate office concerning the management of the location's billing and invoice processing for paymentPerforming computerized data entry into Excel spread sheets or other computer systems.Provide support and collaborate with Sales, Purchasing, Operations, Corporate Office, and customers as neededAbility to collaborate with others in a team environmentTeam ManagementManages and coaches team(s) in a specific roles to ensure work is performed to expectations for safety, quality and production deadlines.May require technical expertise such as maintaining certifications or licenses in order to properly train team membersGives feedback about performance to job expectations and manages performance including completing performance reviews, hiring new team members and set salaries.Ensure processes are being followedEnsure jobs are being recorded on daily job sheetEnsure Rentals are called off & documentedWork with Dispatcher to get jobs coveredManages time and attendance for any direct reports.System and team member schedules for start/stop, meal and rest periods and time-offMarginal FunctionsAttend meetings and trainingsMay manage multiple special continuous improvement projects as neededMaintain and update files and records and prepare reportsRole models safe team member practices and efficient department standardsRole model of TransPak culture and operating proceduresOffice and equipment maintenanceOrder Office suppliesProcess improvementWhat We'd Like to See from YouRequiredMinimum one year of experience in the individual contributor roleStrong leadership, teamwork and communication skills to build a high performing teamDemonstrated attention to detail, deadline-driven, continuous improvement behaviorsPreferredBachelors' degree or related/equivalent experience in the fieldJ-18808-Ljbffr