Leasing Manager

We're seeking a motivated and experienced Leasing Manager to lead our leasing efforts and drive occupancy at Prentiss Pointe Apartments & The Reserve (new construction homes!) In this pivotal role, you'll oversee day-to-day leasing operations and ensure every prospect and resident receives outstanding service. If you're a results-driven professional with a passion for property management, team development, and building strong resident relationships - this is your opportunity to make an impact!Paragon offers an outstanding benefits packageComprehensive medical, dental and optical insurance with a minimal waiting period for enrollmentCompany paid life and disability insuranceGuaranteed Full-Time 40 hour per week schedulePaid time off and 9 company paid holidays401(k) program with an employer contributionTraining program with opportunities for advancementMonthly Leasing move-in bonusQuarterly renewal bonusEmployee Recognition ProgramRent DiscountCompensation: Up to $24/hr. depending on previous experienceYour role as part of our Paragon team!Facilitates and performs all aspects of the apartment leasing process.Tour prospective residents in vacant, market ready units and/or model apartments.Consistently maintain closing percentage of 40-50%.Routine and ongoing follow-up, per company policy, with all prospective residents through the point of sale.Prepare applicant files and move in calculator. Review applications for approval or denial. Follow up with approved/denied applicants regarding application status. May perform move in orientation.Monitor to ensure move ins are compliant with renters insurance.Record all email, telephone, in-person traffic and rentals in property management software. Manage CRM queue.Actively manage move-in and renewal process.Assist Manager with final inspection of market ready unit, determine if additional work is needed.Facilitate lease expiration management.Prepare weekly occupancy reports and submit to operations and Regional ManagerMaintain in-depth knowledge of the community and area competition. Complete detail market survey monthly. Perform monthly phone competition shops and quarterly in person competition shops.Plan and execute site marketing and advertising. Ensure weekly eblasts are sent to residents and prospects.Manage social media presence and content on Facebook/Instagram and/or similar platforms. Respond to consumer questions.Perform outreach marketing to local businesses and employers.Continually monitor and analyze traffic patterns, team closing ratios, marketing budget expectations, renewal information and rates, and overall market dynamics. Able to provide current and accurate information when request by supervisor, owner, and/or owner's representative.Immediately enter service requests into Yardi and inform the maintenance supervisor/manager of emergency work orders. Answers questions for residents about the community, work orders, rent, and community rules. Follow-up timely if not able to respond to resident requests or problems.Inspect community, models and vacant units and report any deficiencies or liabilities immediately to the Manager.Always communicate with residents, prospects, and internal team members in a professional and consistent manner.Plan and attend resident social activities.Perform other duties and special projects as requested by management.Attend job specific training classes and train other leasing staff members.Manage/motivate and conduct regular marketing meetings with leasing staff to ensure sales performance is meeting expectations and resident/prospect records are maintained accurately.Promote a positive work environment through effectively leading by example.Position Requirements1+ years of on-site Leasing Consultant or Assistant Manager experience or with customer service orientationHigh school diploma or equivalent, college-level education (strongly preferred)Industry knowledge (preferred)Excellent verbal and written communication, interpersonal, leadership, coaching and conflict resolution skillsSuperior sales abilityComputer proficiency, including MS Office: Word, Excel, and OutlookYARDI experience (preferred)Exceptional customer service skillsProfessional appearance and demeanorBasic math skillsAble to work independently with minimal guidance and as part of a teamReliable and dependable attendance at the work siteAbility to handle multiple tasks in a fast-paced environment and adapt to changing assignments and prioritiesSuperior knowledgeable of Fair Housing guidelines, state/local/federal laws, and safety compliance.OUR MISSIONCreate an unparalleled living experience for our residents while enriching the lives of all members of our Paragon family** Definition of Paragon Family:A group of individuals, not related by birth, but bonded together by common beliefs, values, and goals that support our brand. These individuals are made up of our residents, employees, vendors, and our owners. Together we stand by our name - to model excellence in all things.OUR VISIONBe the place everyone loves to call homeOUR VALUESPeople First AlwaysDeliver with IntegrityAspire to InspireCustomer Service with CareParagon Properties is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status. If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.