Dental Sales Specialist

Patient Care ConsultantAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and career growth opportunities will help you thrive in your career. When you join our team as a Patient Care Consultant, you will have the opportunity to give back to communities and positively impact patients’ lives by helping them through their smile transformation journey.Job Type: Full-timeSalary: $20 - $23 / hour + performance-based incentives up to $6,000/ monthAt Aspen Dental, we put You First. We offer:A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*Career development and growth opportunities to support you at every stage of your careerA fun and supportive culture that encourages collaboration and innovationFree Continuous Learning through TAG UHow You’ll Make a DifferenceAs a Patient Care Consultant, you will as the primary treatment plan advisor for patients. You’ll guide them through their smile transformation by combining empathy with consultative sales skills to help patients commit to treatment with confidence.Consult with patients on recommended treatment plans and product offerings, explaining options in clear, compassionate terms as outlined by the clinicianBuild trust and patient confidence by overcoming objections with empathy, education, and financial clarityCreate and present customized payment plans tailored to each patient’s financial needsAct as the patient’s primary point of contact after their initial visit, answering questions and providing ongoing guidanceSupport treatment acceptance by applying consultative sales techniques that connect patient needs with appropriate solutionsFollow up with patients to encourage treatment decisions and ensure timely communicationTrack and report on KPIs (e.g., consult-to-acceptance rates, follow-up conversion, payment plan adoption) while leveraging CRM tools to document interactions and monitor follow-upsPartner with the dental team to deliver high-quality, patient-first experiences that align with company policies, regulations, and dental board standardsCollaborate with the Regional Sales Manager to refine consult approaches, improve close rates, and stay current on product offerings, promotions, and financing optionsIdentify opportunities for additional services or products that enhance patient outcomes and practice performanceEnsure a smooth handoff from consultation to procedure, minimizing patient stress and creating a seamless experienceDeliver an exceptional patient experience with every interaction—supportive, transparent, and compassionate—building loyalty and trust in Aspen DentalQualifications2+ years of experience in consultative sales, patient care coordination, or customer service (healthcare or retail sales preferred)Proven track record of meeting or exceeding sales or conversion goalsExcellent communication, interpersonal, and objection-handling skillsAbility to simplify clinical recommendations into patient-friendly languageStrong organizational and time-management skills; comfortable using CRM or patient management systemsPatient-first mindset with empathy, professionalism, and active listening skillsResilient and adaptable in a fast-paced environmentCollaborative team player who partners effectively with clinicians and leadersResults-oriented, motivated by both patient outcomes and performance goals