Desktop Support Technician I - 24/7 IT Help Desk

A nonprofit media organization in Franklin, Tennessee seeks a skilled Desktop Support Technician to provide technical support and maintain systems. Responsibilities include assisting users with hardware and software issues, documenting resolutions, and collaborating on training resources. A strong background in troubleshooting and customer service is essential. The role offers industry-leading benefits and a unique company culture that includes exclusive event access. J-18808-Ljbffr