Imaging Operator

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.About the OrganizationAt Close the Loop Renewed Solutions, we're not just committed to providing top-tier refurbished devices - we're also passionate about protecting the planet. As an environmentally conscious company, we take pride in giving electronics a second life, significantly reducing e-waste, and contributing to a more sustainable future. Our team thrives in a collaborative, friendly, and inviting culture where work-life balance is a priority.As one of the largest HP partners worldwide, we're experiencing rapid growth, and there's never been a better time to join us. Become a part of our dynamic, forward-thinking team and help us drive positive change, one device at a time!PositionImaging OperatorExempt/Non-ExemptNon-ExemptFull-Time/Part-TimeFull-TimeDescriptionLooking for a new start with a growing company?Close the Loop Renewed Solutions is seeking an Imaging Operator!We Offer:Paid Time Off (PTO) starts accruing on day 1Company paid holidaysTwo paid floating holidays to celebrate days that matter most to youComprehensive benefits package including Medical, Vision, and Company-paid Dental coverage401(k) plan with company match to help you plan for the futureIn this role, the Imaging Operator will prepare, configure, and deploy operating systems to laptops and desktops using MDT and USB-based tools. You will ensure each device is properly imaged, updated, tested, and documented before it moves to the next stage of deployment or resale.As a new team member at Close the Loop, you will be trained to:Prepare devices (hardware checks, BIOS configuration, network readiness) Deploy OS images using MDT/PXE/USBInstall and verify all required drivers and firmwareTroubleshoot hardware and functionality issues, including:KeyboardMouseMicrophoneCameraAudioDisplayNetwork connectivityMaintain accurate logs, documentation, and device inventoryRead and understand policies, procedures, and training materials.Assist in daily housecleaning activities to ensure your work environment is clean, orderly, and free of slip/trip hazards.As a new Team member, you will contribute by: Experience with MDT/SCCM or similar imaging toolsUnderstanding of Windows deployment (WIMs, drivers, boot media)Ability to diagnose driver and hardware issuesFamiliarity with vendor tools (HPIA, Dell Command, Lenovo System Update)Strong attention to detail, time management, and documentation skillsPassing a background check and drug test.Performance Expectations (KPIs): Successfully image up to 80 devices per dayMaintain 100% driver/firmware complianceEnsure 100% accurate documentation (serials, results)Resolve common issues within 3-5 minutes, escalate further issues to supervisorFollow all SOPs with zero unauthorized deviationsWork Environment: Climate-controlled technical labFrequent standing and device handlingLift and handle computer equipment safely (up to 30 lbs)Fast-paced, production-focused environmentSchedule:Monday-Friday, 8:00 AM-4:30 PM, with occasional overtime as needed.Apply Today!Join us in making a meaningful difference for our planet and future generations!This position is currently accepting applications.