Remote CSR

Our client, a leading organization in customer support services, is seeking a dedicated Remote CSR to join their team. As a Remote CSR, you will be part of the Project Support Team supporting customer engagement and satisfaction. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work independently while being a team player, which will align successfully in the organization.Job Title: Remote CSRLocation: La Vernia, TXPay Range: $21Shift: 8 am PST to 5 pm PST, Monday through FridayWhat's the Job?Provide courteous, professional, and timely responses to customer inquiries via telephone and written correspondenceIdentify and address all customer questions and concerns effectivelyThoroughly research and understand all aspects of customer requests to ensure accurate assistanceEnsure that all oral and written communication content meets the needs of the target audienceWork closely with the Project Support Team to deliver exceptional customer serviceWhat's Needed?Excellent communication skills in English, both verbal and writtenStrong conversational skills and ability to work independentlyHigh attention to detail and organizational skillsAbility to succeed in a fast-paced call center environmentHigh School Diploma or GED required; college degree preferredWhat's in it for me?Opportunity to work in a dynamic and supportive environmentWork from the comfort of your own quiet workspace with reliable internet accessGain valuable experience in customer service and supportBe part of a team that values diversity and inclusionCompetitive pay rate and consistent work scheduleUpon completion of waiting period associates are eligible for:Medical and Prescription Drug PlansDental PlanSupplemental Life InsuranceShort Term Disability Insurance401(k)If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.