IT Business Analyst

Position SummaryChampion Home Builders is seeking an experienced IT Business Analyst to support Salesforce-driven initiatives across Manufacturing Sales, Construction Services, and Marketing. This role will support FY27 priorities including Manufacturing Sales enablement, CPQ and Oracle ERP integration, construction point solution enhancements, migration of Excel processes, warranty/customer lifecycle capabilities, Salesforce operational reporting and analytics.The Business Analyst will work closely with business stakeholders and technical teams to translate operational processes into scalable Salesforce and integrated system solutions with a focus on process improvement, data integrity, and user adoption.Key ResponsibilitiesGather, analyze, and document business and functional requirements across Manufacturing Sales, Construction Services, and Marketing initiativesFacilitate workshops and collaborate with Sales, Construction Services, Finance, and Operations stakeholders to define business processes and system enhancementsSupport Salesforce Sales Cloud, and CPQ-related initiatives including opportunity management, quote lifecycle, pricing approvals, and quote-to-order integration with ERPAnalyze and redesign manual and Excel-based workflows, including Job Log scheduling and operational tracking processesSupport data mapping, validation, and integration alignment across Salesforce, Oracle/Navision ERP, BuilderTek, Tacton CPQ, and reporting platformsDevelop user stories, process flows, acceptance criteria, and business documentationCoordinate and support User Acceptance Testing (UAT), data validation, and release readiness activitiesCreate and maintain business process documentation, user guides, and training materialsIdentify opportunities to improve operational efficiency, reporting accuracy, and user experience across integrated business systemsQualificationsBachelor's degree in Computer Science, Business, Marketing, Construction Management, or related field8+ years of experience as a Business Analyst supporting enterprise business systemsExperience with Salesforce Sales Cloud requiredExperience with CPQ, quoting, order management, or ERP-integrated environments strongly preferredExperience supporting construction/project-based workflows preferredStrong understanding of business process analysis, system integration, and process re-engineeringExperience writing user stories, acceptance criteria, and supporting UAT activitiesBasic SQL and data analysis skills preferredStrong communication, stakeholder management, and organizational skillsAdditional RequirementsAbility to travel up to 25% throughout the United States and CanadaEEO StatementChampion Home Builders is proud to be an equal opportunity employer. All qualified applicantswill receive consideration for employment without regard to race, color, religion, gender, genderidentity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age,veteran status, or other legally protected characteristics. Champion Home Builders participatesin the E-Verify Program.