Customer Success Representative

PR $21-22 Insight Global is seeking an CSR for its client who is a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States. This role will be located in Deerfield Beach, Florida. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Required Skills & Experience2-3 years administrative experience and Associates Degree/Bachelor's Degree preferred Strong Customer Service or accounting related experience preferably in a Sales environment Analytical and communication skills to deliver best results Strong computer skills (Microsoft Office, Excel, Word, PowerPoint, Oracle or SAP) A good listener, ability to solve problems with minimal supervision High energy and proactive when a customer needs assistance, often delivering more than what was required Strong team concept skills required Ability to work well under pressure and meet deadlines; strong time management and strong organizational skills required Ability to prioritize work projects Flexible, interested in trying new techniques; coachable Nice to Have Skills & ExperienceBilingual Call Center Background Ready-mix knowledge Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.