Manufacturing Engineer (Technical Support Engineer)

Manufacturing Engineer (Technical Support Engineer) Location: Papillion, NE About the RoleThis onsite role supports Google Cloud's Hardware Quality & Fleet Reliability initiatives at the Papillion Data Center.The engineer will analyze hardware issues, perform first-level RCA, and support data-driven improvements to server reliability and system availability. Key ResponsibilitiesInvestigate data center hardware quality ticketsPerform structured RCA and failure analysisAnalyze fleet performance data using SQL/PythonIdentify recurring issues and escalate to engineering teamsSupport process improvements to enhance system availabilityCreate and improve deployment and repair documentation Required QualificationsBachelor's degree in Engineering (Mechanical, Electrical, Industrial, Materials, or related)5+ years in server/data center hardware quality or failure analysisExperience in troubleshooting server/storage/network hardwareStrong data analytics skills (SQL/JMP/Python)Ability to communicate findings clearly to stakeholders Work Location:14865 Gold Coast Rd.Papillion, NE 68138USA EEO:"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."