Product Manager

PRODUCT MANAGERReports to: Director of Research and DevelopmentGENERAL SUMMARY OF POSITION:The Product Manager is responsible for driving all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, pricing, requirements, and product launch. They must be knowledgeable and effectively communicate product details, strategy, capabilities, application techniques, and market analysis on assigned product lines. This role works to guide cross-functional teams in the creation of products that improve customer experience and grow market share.CORE & ESSENTIAL:TASKS:Follow the stage-gate process and ISO procedures for new product developmentPerform product line rationalization to identify market gaps or redundancyManage product line SKUs, Technical Data Sheets (TDS), website content, and product pagesConduct Voice of the Customer (VOC) interviews and turn feedback into innovation.Monitor industry codes and market trendsProvides consultation or expert advice to management, sales force, other departments, contractors and architects concerning products, approvals, competitive information and roofing techniquesLead the development of Project Profiles and prioritize marketing efforts based on strategic relevance and market demandWork with operations and supply chain to ensure product alignmentWork with marketing team to develop marketing and educational tools including videos, training materials, and app excellenceAssist sales personnel in making presentations to potential customers or interfacing with customers and competitors at trade shows or conferencesAssist in training the sales force and with job start-up for new products/systemsOther duties as assignedQUALIFICATIONS & SKILLS:Experience in commercial construction and product management, preferably in roofing and/orcladding, is preferred. High school diploma or equivalent is required and a post-secondarydegree in engineering, science, building and construction or architectural degree is preferred. Inlieu of a degree, a comparable combination of education, job specific certification(s), andexperience (including military service) may be considered. Preferred qualifications include theability to speak and read Canadian French, a valid passport, and working knowledge of commercial/industrial roof system application, as well as the International Building Code and theNational Building Code of Canada. Excellent communication and organizational skills. Theability to learn new concepts/procedures quickly. Must have effective communication skills andbe able to troubleshoot, problem-solve, communicate and coordinate with cross-functional teamsroutinely. Must be results-orientated and able to work both independently and within a teamenvironment. Proficiency in using Microsoft Office Suite applications and working knowledge ofERP Systems and their use. Adherence to health and safety regulations (e.g. use of protectivegear). Driving is a requirement for this position. Must have the ability to travel both domesticallyand internationally, so the ability to travel by plane, operate a motor vehicle and maintain adriver’s license are required. Must have a vehicle in good working condition and ensure it meetsall safety, insurance, and legal requirements. Overnight domestic and international travelrequired.PHYSICAL REQUIREMENTS:Ability to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Ability to maintain regular, predictable, and punctual attendance at the facility or assigned job locations isessential. Ability to establish and maintain effective working relationships with others. Useoffice equipment such as a personal computer, copier and facsimile machines. Ability tocommunicate in writing in a clear, concise and effective manner. Sit, stand, and/or walk forextended time periods. Hearing and vision required to be within normal ranges. Ability toaccurately distinguish color variation. Read at, above, and below shoulder height. Occasionallystoop, kneel or crouch. Sufficient manual dexterity required to operate equipment. Tolerateinclement weather, including heat and cold. Normal range of tolerance to household and othertypes of typical industrial/construction chemicals and solvents. Ability to climbladders/extension ladders routinely. Ability to climb, traverse and maneuver across different rooflevels while adhering to fall protection requirements as necessary. Must have the ability to travelby plane, operate a motor vehicle, maintain a valid state motor vehicle driver license, maintain avalid passport, and maintain an acceptable motor vehicle driving record. Ability to occasionallywork evenings, weekends, and overnight travel required.EQUAL OPPORTUNITY EMPLOYER:The Garland Company, Inc. is an equal opportunity employer. All applicants will receiveconsideration for employment without regard to race, sex, color, religion, national origin,ancestry, military status, protected veteran status, marital status, gender identity or expression,transgender status, citizenship, sexual orientation, age, disability, or any other legally protectedcharacteristic under applicable law.The Garland Company, Inc. is committed to providing reasonable accommodation to, amongothers, individuals with disabilities and disabled veterans. If you need an accommodationbecause of a disability to search and apply for a career opportunity with The Company, pleasesend an e-mail to hr@garlandind.com to let us know the nature of your accommodation requestand your contact information.