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Technical Project Program Manager-Salesforce

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Job Title: Technical Project/Program Manager
Location: New York, NY (Onsite)
Employment Type: Long-Term Contract
Role Overview: We are seeking an experienced Technical Program Manager (TPM) to lead cross-functional programs focused on Salesforce platforms, Go-To-Market (GTM) systems, and billing operations. This role will drive end-to-end execution of strategic technical initiatives across business systems, partnering with engineering, product, finance, sales operations, and business stakeholders to deliver scalable, high-impact solutions. The ideal candidate will have strong experience managing complex technical programs involving Salesforce ecosystem integrations, GTM processes, billing systems, and enterprise system transformation initiatives.
Key Responsibilities:
  • Lead end-to-end delivery of technical programs across Salesforce, GTM systems, and billing platforms
  • Drive program planning, execution, risk management, dependency tracking, and stakeholder communication
  • Partner with engineering, product, sales operations, finance, and business teams to define scope and delivery milestones
  • Manage cross-functional initiatives involving Salesforce integrations, CRM workflows, CPQ, quote-to-cash, and billing processes
  • Coordinate technical delivery across multiple teams while ensuring timelines, quality, and business objectives are met
  • Identify delivery risks, bottlenecks, and execution challenges and drive resolution proactively
  • Support process improvements and program governance for scalable execution
  • Facilitate executive-level status reporting, roadmap communication, and stakeholder alignment
  • Collaborate with technical teams on architecture dependencies, system integration planning, and release coordination
  • Ensure successful delivery of enterprise business systems transformation initiatives
Required Skills:
  • 8+ years of Technical Program / Project Management experience
  • Strong experience managing enterprise technical programs involving Salesforce
  • Experience with GTM systems, CRM operations, sales workflows, and business systems transformation
  • Strong knowledge of billing systems / quote-to-cash / subscription billing / finance systems
  • Experience managing cross-functional engineering and business stakeholders
  • Strong understanding of Salesforce ecosystem (Sales Cloud / Service Cloud / CPQ preferred)
  • Experience with system integrations, APIs, enterprise platforms, and technical delivery
  • Strong program governance, risk management, and dependency management skills
  • Excellent stakeholder communication and executive reporting skills
  • Experience working in Agile