Template Developer
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Kforce has a client in Saint Louis, MO that is seeking a Template Developer.
Summary
In this role, the Template Developer will help build, update, and manage customer-facing communications for legacy customers as they begin interacting with our client's mobile products and services. Work will include HTML email templates, SMS communications, RCS messaging, order confirmations, onboarding communications, and service transition messaging. This is a fast-paced project where requirements may change quickly. The ideal person is technically strong, detail-oriented, and comfortable helping business teams clarify what is needed so customer communications can go out accurately and on time.
What You'll Do:
* Build and modify HTML email templates
* Support SMS and RCS customer communication templates
* Update existing templates for onboarding and transition scenarios
* Create dynamic messaging based on customer status, services, added lines, and migration stage
* Work with business stakeholders to clarify incomplete or changing requirements
* Support customer communications related to order confirmations, account changes, and service transitions
* Help ensure communications are accurate, brand-aware, and delivered on schedule
* Use modern development tools and remain open to AI-assisted workflows* Strong HTML development experience
* Experience building customer-facing email templates
* JavaScript experience
* JSON experience
* Handlebars or similar templating experience
* SMS template or mobile messaging experience
* Ability to work in a fast-paced, ambiguous environment
* Strong problem-solving and communication skills
* Comfortable asking questions, escalating blockers, and driving clarity
* Willingness to work onsite
Nice to Have
Amazon Pinpoint experience
VS Code experience
Figma familiarity
Sketch or Adobe Suite experience
Experience with telecom, wireless, billing, onboarding, or customer migration communications
Experience with AI-assisted development tools