Executive Support Technician ~ Secret Required ~ Onsite Littleton, CO
This Executive Support Technician provides high-touch, white-glove IT support to C-level executives and senior leadership, acting as the primary point of contact for technical issues. This role requires exceptional customer service, discretion, and advanced troubleshooting for Windows/ Mac, mobile devices, and AV systems to ensure seamless productivity. - Familiarity with Lockheed Martin policies and procedures. - Knowledge of LM Space Systems Company - Outstanding customer service skills and commitment to customer service. - Significant experience interfacing with customers, IT management, and vendors; effectively representing the IT support organization. - Excellent and effective teaming skills. - Excellent written and verbal communication skills. - Experience researching and supporting new and emerging technologies. - Experience in IT customer service environment using Service Central ITSM, in support of Windows desktop and high- end engineering tools. - Working knowledge of server ...Support Technician, Technician, Executive, Support, Customer Service, IT, Technology