Per Diem Patient Access Registrar

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOptum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.The Per Diem Patient Access Registrar are responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.Schedule: This position is per diem in the Emergency Department or other areas based on business needs, generally at least 8-12 hours per month. We are able to consider candidates with a variety of availability, but generally, the more open availability the better. Being able to work weekends or overnight shifts is a HUGE plus!Primary Responsibilities:Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefitsUtilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of informationVerifies insurance coverage, benefits and creates price estimates, reverifications as neededCollects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligationsResponsible for collecting data directly from patients and referring provider offices to confirm for patient services prior to hospital dischargeResponds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful mannerGenerates, reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessaryMaintains up-to-date knowledge of specific registration requirements for all areas, specifically the Emergency Department and other areas, including but not limited to: Main Admitting, OP Registration, and Maternity unitsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED (or higher)1+ years of customer service experience in a hospital, office setting, customer service setting, or phone support roleAbility to work onsite at 4747 Arapahoe Ave, Boulder CO. 80303 in an emergency department settingAbility and willingness to work on a per diem basis, generally at least 8-12 hours per monthMust be 18 years of age or olderPreferred Qualifications:Experience with Microsoft Office productsAbility to work weekends or overnight hoursExperience working with electronic medical records such as EpicExperience in a Hospital Patient Registration Department, Physician office or any medical settingWorking knowledge of medical terminologyUnderstanding of insurance policies and proceduresExperience in insurance reimbursement and financial verificationAbility to perform basic mathematics for financial paymentsExperience in requesting and processing financial paymentsSoft Skills:Strong interpersonal, communication and customer service skills**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #RED