Business Program Manager, I&MI

Business Program ManagerBeing a part of Cisco's global sales organization, the Internet & Mass-Scale Infrastructure (I&MI) specialist organization provides deep technical, industry and market expertise, influences product, solutions and commercial direction, orchestrates strategic customer engagements and enables Cisco's portfolio and partner sellers to effectively position our solutions. Our remit is to grow market share with Webscaler, Service Provider and Enterprise/Public Sector customers globally for the entire I&MI product portfolio, encompassing high-end routing, optics, optical, automation & assurance, and mobility solutions.One objective is to position Automation & Assurance not just as a standalone solution, but as the essential layer that enhances the value proposition of our Routing and Optics portfolio, creating a unified, high-impact sales strategy.Within I&MI, the Center of Excellence (CoE) is the global engine that translates market transitions and technology innovation in Cisco's I&MI portfolio into durable growth and market share gain for Cisco. We lead the charge in bridging the gap between Cisco's cutting-edge technology and field execution.We are looking for a highly versatile Business Program Managerwho thrives in ambiguity and can operate across the entire lifecycle of our business. You will pivot between high-touch consultative customer engagements, scalable sales plays, high-impact enablement assets, and measurable revenue outcomes. You will translate nascent ideas and pre-structured concepts into fully realized, high-impact programs with minimal oversight, driving innovation, efficiency, and measurable business outcomes across our specialist sales organization. If you are a strategic thinker who loves to roll up your sleeves and execute, this is the role for you.Key ResponsibilitiesConsultative Customer Engagement: Lead high-level business consulting projects for top-tier customers that can directly impact customer business outcomes and monetization.Sales Motion Innovation: Drive the transformation of our telco, webscaler and enterprise/public sector facing sales motions. Create repeatable, scalable "sales plays" that field teams can execute with confidence.Revenue & Pipeline Acceleration: Actively drive revenue engines by identifying high-growth opportunities. Enable front-line sellers, provide data-driven insights to leadership, and intervene where necessary to accelerate deal velocity.Content & Enablement Leadership: Author and curate sales enablement assets. Synthesize the business value of our Routing, Optics, Mobility and Automation & Assurance solutions to our customers and translate complex product roadmaps into clear, actionable sales tools, ensuring that our sellers can articulate the cross-architecture value of the entire I&MI stack.Cross-Functional Orchestration: Build and nurture relationships across Product Management, Marketing, IT, and global sales organizations to ensure seamless program integration and execution.Minimum QualificationsConsulting background (internal or external) with a focus on guiding strategy and transformation work within the telco and/or B2B technology sector required.Bachelor's degree in Engineering, Computer Science, Business, or a related field.8+ years of experience in program management, advisory, or sales operations within the B2B technology sector.Proven understanding of networking infrastructure, specifically high-end routing, Optical/Optics, Automation/Assurance and Mobility.Proven ability to lead complex, cross-functional initiatives with minimal oversight. Exceptional ability to influence, negotiate, and drive consensus among cross-functional stakeholders, including executive-level leadership, across diverse global teams.Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), advanced AI toolsets and familiarity with sales analytics platforms (e.g., Tableau, Salesforce).Preferred QualificationsMaster's degree in Business Administration (MBA) or advanced certification in project management.Demonstrable experience with Automation & Assurance platforms, including an understanding of how these tools drive operational efficiency and network intelligence.Deep expertise in Cisco's I&MI product portfolio and the competitive landscape.Comprehensive understanding and experience in innovating B2B technology sales processes, go-to-market strategies and sales enablement curricula.Ability to act as a change agent, fostering collaboration across globally distributed, virtual teams.The I&MI CoE is at the forefront of Cisco's most critical market transitions. This role offers unparalleled visibility into the business, the opportunity to shape global strategy, and the autonomy to drive real-world impact. You will be part of a high-performing, collaborative team that values innovation, operational rigor, and the pursuit of market leadership.