Logistics Analyst

Own Every Moment at NetAppNetApp leads in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.Job SummaryThe Logistics Analyst is responsible for managing and optimizing third‑party logistics (3PL) distribution center operations across two key locations: Laredo, Texas and Guadalajara, Mexico. This role supports day‑to‑day activities and ensures operational excellence, inventory accuracy, and process adherence to support NetApp’s product fulfillment strategy.The ideal candidate is an independent, detail‑oriented logistics professional, fluent in English and Spanish, experienced in 3PL management, who can operate with limited supervision in a fast‑paced technology environment and who is willing to travel to Laredo, TX.Essential FunctionsOperational OversightSupport daily operations at both Guadalajara and Laredo 3PL sites, based onsite in Guadalajara with periodic travel to Laredo.Act as the primary liaison between NetApp and 3PL leadership to ensure compliance with operational priorities, KPIs, SLAs, and customer requirements.Monitor outbound order processing, inbound receipts, shipping documentation, and transportation performance.Review and resolve inbound exceptions, shipping delays, and order fulfillment obstacles.Conduct routine operational audits to verify adherence to NetApp processes, work instructions, and quality standards.Participate in reviews of shipping delays, inbound discrepancies, and fulfillment issues.Inventory & Data ManagementOversee accurate international shipping documentation, including proforma invoices, commercial invoices, compliance documents, labeling, and packaging requirements.Support analysis of inventory reports, cycle count results, and discrepancies.Review standard shipping documents for accuracy.Analyze operational and inventory reports to identify trends, risks, and improvement opportunities.Maintain logistics dashboards, performance metrics, and KPIs for reporting to leadership.Perform data validation and system checks in ERP platforms (Oracle Cloud).Process Improvement & Cross‑Functional SupportIdentify gaps in fulfillment processes and propose corrective actions.Collaborate with 3PLs to implement solutions.Support global logistics, supply chain, transportation, and order fulfillment teams in resolving escalations.Manage onsite audits, operational walkthroughs, and quality reviews.Work with 3PL to maintain standard operating procedures and compliance documentation.Support system navigation and data validation within ERP systems (Oracle Cloud).Job RequirementsFive (5) or more years of logistics, 3PL warehouse management, distribution operations, or supply chain experience.Experience managing or supporting multiple distribution center locations preferred.Strong organizational skills and ability to manage multiple priorities independently.Demonstrated ability to identify operational issues and develop solutions proactively.Excellent verbal and written communication skills in English and Spanish.Strong analytical capabilities, including proficiency with Excel (formulas, pivot tables, data analysis).Experience with transportation modes (LTL, FTL, parcel, air freight) and cross‑border logistics.Ability to work effectively with internal teams and external partners across multiple geographies.Responsibility and InteractionResponsibilityMaintain day‑to‑day operational integrity of 3PL‑managed distribution centers.Apply advanced operational knowledge to resolve complex issues and prevent future occurrences.Make decisions that significantly impact operational efficiency, customer satisfaction, and financial outcomes.InteractionWork closely with logistics, supply chain, order fulfillment, and transportation teams.Engage with 3PL operators, warehouse supervisors, and transportation carriers.Operate with minimal supervision, using independent judgment to prioritize tasks and drive results.EducationBachelor’s degree in Industrial Engineering, Supply Chain Management, Logistics, Operations Management, or a related field.Strong proficiency in Microsoft Office Suite, especially Excel and Outlook.Experience with Oracle Cloud ERP or other ERP systems.Prior experience in a technology, high‑volume distribution, or global supply chain environment preferred.CompensationThe salary offered will be determined by the candidate’s location, qualifications, experience, and education. Compensation includes base salary and potential commission, and is competitive with industry standards. Benefits may include health insurance, life insurance, retirement plans, paid time off, leave options, employee stock purchase plans, and restricted stock units, subject to regional variations and local laws.Equal Opportunity EmployerNetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification. #J-18808-Ljbffr