Java Support Engineer

Responsibilities This is an application support role and requires good verbal and written communication skills and critical thinking/problem solving. Application support triages issues, works directly with the client resources to prioritize issues, root cause analysis, resolution of incident tickets and business requests. Monitors the application and batch, application patching, communications, and prepares application/portfolio for holiday readiness. Role is expected to be on-call 24 x 7 as assigned by leadership. Must be available to work weekends and evenings to provide shift hand-offs to offshore team. Mandatory work on Thanksgiving and Thanksgiving Weekend and potentially Christmas week/weekend to support clients business needs. J-18808-Ljbffr