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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. POSITION OVERVIEW INBOUND CUSTOMER CARE SUPPORTING TOLLING OPERATIONSWe are looking for Customer Service Representatives to support inbound customer service.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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15.00 / hourBILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGSWe are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
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We are looking forcustomer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
$13.1 - $17.1 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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POSITION OVERVIEW FULL-TIME CUSTOMER SERVICE REPRESENTATIVE We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
$13.1 - $17.1Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
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This position supports customer service, technical support, and customer sales interactions. If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources.
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While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. We are looking for customer service agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.
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MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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FEATURED BLOG POSTS
The Roadmap to Get Into Consulting
Consulting is a dynamic and challenging career field that offers many opportunities for people who enjoy problem-solving, strategy, and innovation. Believe it or not, consulting isn't necessarily a senior-level position. You can pursue a career in consulting as a recent graduate or a mid-career professional looking to switch careers. While pursuing a consulting career can be rewarding and fulfilling, it is challenging to break into because it is so competitive.
How To Decorate a Cubicle for Inspiration & Productivity
You know the negative reputation cubicles have – dull, dreary, gray. How can you possibly be expected to sit in one every day and be your naturally productive, enthusiastic, and upbeat self? The answer lies in decorating your cubicle so it sparks creativity and feels welcoming. While this might seem impossible given the bland canvas you have to work with, take heart because it’s totally doable!
How do Employers Verify Education?
At any stage in your professional journey, you may come across an employer or a recruiter who asks to verify your educational credentials. This shouldn’t come as a surprise as 30% of candidates admitted to lying on their resumes, yet 79% of them never get caught. In fact, 85% of employers in the US who conduct background checks find that candidates have lied on their resumes or job applications.
How to Be More Articulate and Speak More Clearly
Have you ever had those moments when you're talking to someone and have no idea what they are saying? The best response you can muster up is a simple head nod or blind agreeance?
How to Ask for a Higher Starting Salary
Maybe you think you’ve finally found your dream job. Everything about it is perfect, except… the salary. Unfortunately, it just isn’t where you want it to be. So, should you give up and move on? Given all the effort you’ve already invested, it’s probably wise to try and negotiate a better salary before you do.
How to Pass a Personality Test with Flying Colors
Whether you’re applying for your first job or looking to move up the career ladder, personality tests aren’t usually the first thing we think about. But surprisingly, they can have a massive impact on how our future employers perceive us. In fact, a 2017 study by the Society for Human Resource Management (SHRM) has found that 32% of U.S. employers use personality tests when hiring for senior management positions, and 28% use them for middle management positions. Personality tests are also used for hourly workers and contractors, though less frequently.
10 Practical and Effective Strategies to Persuade Anyone of Anything
Learning how to persuade people is like a key that can unlock any door. Acing the interview for the job of your dreams. Getting the best deal on a new car. Closing a sale with a skeptical customer. All of these wins require a level of persuasiveness.