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Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
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Lead and direct all store operations activities including purchasing, receiving, inventory management, customer order management, sales floor recovery, out-of-stock review and store organization and cleanliness.
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Teams in Apparel & Accessories (A&A), Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.
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Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service. This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.
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Must be able to fulfill the duties of all production and retail staff as needed to include greeting donors, and safely unloading donations from vehicles, completing donor receipts, sorting donated items into designated categories, accurate cash handling, maintaining sales floor neat and orderly, assist customers with purchases and perform store upkeep duties.
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Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis. Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
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Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
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Ensure inventory levels are stocked on the sales floor and communicate needs to manager for ordering Market merchandise by adhering to advertising, sales promotion, and display plans Execute daily operational procedures with efficiency, diligence, and integrity Communicate, execute, and implement Loris Gifts policies and procedures Handle cash and credit card transactions utilizing a point-of-sale (POS) system Other duties as assigned.
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Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags. Must be able to frequently move merchandise that is 50 pounds or more to and from the stock room to sales floor.
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Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Two or more years of Store or Assistant Store Manager experience in a retail environment.
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Assist the Store Manager in planning, merchandising and maintaining Clip Strips and Power Panels with sales effective items. Assist the Store Manager in planning and implementing monthly Sales Planners.
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Assist the Store Manager on the receipt and return of DSD merchandiseFollow the VIP and DSD Policies and Procedures. Assist with the hiring, training and development of store associates as delegated by the Store Manager.
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