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Key experience in the following categories is an asset: Key Client relations, P&L and line item budgeting experience, customer service leadership and negotiations, or route sales operations, training and development of supervisory level direct reports as well as front line personnel.
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Key experience in the following categories is an asset: Key Client relations, P&L and line item budgeting experience, customer service leadership and negotiations, foodservice or route sales operations, training and development of supervisory level direct reports as well as front line personnel.
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Leverages the Business Development Manager and General Manager/District Manager where applicable to manage client visitation schedules for optimal sales and service performance.
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Maintains all business records, processes and documentation as required to include personnel records, delivery and invoice records, product and asset inventories, MEI/VCR data, DOT requirements, and client sales, contact and pricing communication; Performs other administrative and sales operations duties as required; Responsible for managing or directing multiple direct reports and departments as a leader working remotely from ones direct manager or with minimal oversight.
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Reviews and analyzes business performance utilizing plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory and waste reduction and labor costs, which would positively impact the business.
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Owns relationship in conjunction with Sales and Business Development for several Key Clients. Effectively manages the business to include the coordination of all daily work within route sales, service, warehouse and administrative functions as well as the coordination of key client contact.
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Responsible for recruiting, hiring, training, coaching and counseling management staff and front line personnel to provide ongoing support and development. Solves unique and complex problems that have a broad impact on the Market Center business in both the short and long term.
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Owns and fosters effective communication at all levels of the organization; Works with District Manager and Finance manager to provide accurate weekly and monthly projections and maybe responsible for the market center line item budget.
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Will serve as Back up for District Manager in this area; Ensures daily operations are maintained as scheduled. Develops and maintains client relationships with Key Customers to grow base business and improve retention of account base.
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Troubleshoots and resolves safety, service and other operational problems in collaboration with all functions on-site and within the Market Center. Leads Service STARS and Safety culture and utilizes operations leadership skills to enhance client partnerships.
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Requires critical and high-level business contacts leading difficult negotiations that impact the business. Accountable for business reviews and key interaction with key clients within local market.
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