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At Prince Telecom we are proud of our installation technicians and operational support teams who meet our strict pre-employment and on-going safety and quality control criteria; we reward their outstanding performance with competitive pay, bonus programs, paid training, career development programs, safety certifications, paid time off and medical, dental, vision, life and 401(k.
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The Cable Installation Technician will perform residential and/or multi-dwelling unit cable television, high speed data and/or telephony installations from the tap to the customer premise equipment in a safe, courteous and efficient manner to exact client specifications.
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We provide paid training, a company vehicle, full benefits, and tuition assistance. Our mission is to build an industry leading organization that provides the highest quality and customer service to the in-home fulfillment services sector through a professional, reliable, skilled and motivated workforce.
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At CAVO Broadband Communications we are proud of our installation technicians and operational support teams who meet our strict pre-employment and on-going safety and quality control criteria; we reward their outstanding performance with competitive pay, bonus programs, paid training, career development programs, a company vehicle, full benefits, safety certifications, paid time off, tuition assistance and medical, dental, vision, life and 401(k.
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As a full service telecommunications company, we specialize in building, maintaining, and managing some of the largest upgrades, rebuilds and new builds as well as a wide range of services including performing residential and/or multi-dwelling unit cable television, high speed data and/or telephony installations from the tap to the customer premise equipment in a safe, courteous and efficient manner to exact client specifications.
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Interface with customers to identify and remedy sources of customer-perceived issues. Ability to set up and configure residential networking equipment such as ONT’s, routers and switches Analyze and record test results within prescribed parameters by performing testing on company issued devices and customer devices.
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You will attempt to identify and remedy sources of customer-perceived issues. You will perform Customer service duties by: Greeting customers in the home while conducting a walk through; Reviewing all requested services with the customer in order to ensure understanding and agreement; Interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns; Educate the customer regarding product and service usage.
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Prince Telecom offers a wide range of services that includes: residential and commercial installations, digital converter deployment, high speed modem installations, home security and automation, underground and aerial construction services and special projects such as MDU construction, drop rebuilds and audits.
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You will install, disconnect, reconnect, add, change, and troubleshoot cable TV, internet, telephone and/or alarm equipment in accordance with guidelines. You will drive a company vehicle between home/office, warehouse, and work sites in a safe and courteous manner.
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Educate the customer regarding product and service usage IND1 You are at least 18 years old Must have a valid driver's license with a minimum of 2 years driving experience Authorized to work in the United States for this company High school diploma or GED equivalent Experience or are comfortable with working in tight spaces such as a crawl space or attic of a house Experience in working through inclement weather Experience with small hand tools, power tools, and test equipment.
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Experience with the demands of working in a fast-paced, time-sensitive environment You have effective communication skills You are able to travel and work extended hours; overtime and weekends as needed You are able to lift, climb, and carry ladders with weight of up to 80lbs IND1.
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Complete paperwork accurately and report and record all work order status updates Customer service duties such as : Greet and interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns; Review all requested services with the customer in order to ensure understanding and agreement.
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Experience with the demands of working in a fast-paced, time-sensitive environment You have effective communication skills You are able to travel and work extended hours; overtime and weekends as needed You are able to lift, climb, and carry ladders with weight of up to 80lbs IND1 What you'll get.
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Educate the customer regarding product and service usage. CAVO Broadband Communications offers a wide range of services that includes: residential and commercial installations, digital converter deployment, high speed modem installations, home security and automation, underground and aerial construction services and special projects such as MDU construction, drop rebuilds and audits.
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You are at least 18 years old Must have a valid driver's license with a minimum of 2 years driving experience Authorized to work in the United States for this company High school diploma or GED equivalent Experience or are comfortable with working in tight spaces such as a crawl space or attic of a house Experience in working through inclement weather Experience with small hand tools, power tools, and test equipment.
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customer training and development full time jobs Title: installation technician in Enfield, Connecticut
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