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Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.
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Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
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Distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation.
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WORK EXPERIENCE and/or EDUCATION:Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
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Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
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Qualifications KNOWLEDGE and SKILLS:Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General’s mission and values.
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Total development of human capital through proactive recruitment, selection and education of employees and customers. “Big-box” retail management and/or equivalent education and experience combination will be considered.
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All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Consistent and effective communication of divisional and regional priorities to store teams.
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DUTIES and ESSENTIAL JOB FUNCTIONS:Lead store teams by ensuring:A culture that fosters Dollar General’s mission and values. Superior customer service through fun, friendly stores.
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Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
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Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Protection of company assets through loss prevention and expense efficiencies.
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Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Job Details GENERAL SUMMARY:Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.
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Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
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Works efficiently by planning and organizing work to achieve goals and objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
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Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
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customer service training and development store operations retail grocery jobs in Enfield, Connecticut
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