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The Director of Strategic Account Management reports directly to the VP of Customer Success and Key Account Management and is responsible for leading and managing a team of Strategic Account Managers (SAMs.
$200,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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5-7 years experience in CSM or similar consultative, customer-facing role (account management, management consulting), with a strong track record of supporting change management and driving adoption, renewals and upsells in a SaaS or subscription-based business.
$145,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Demonstrating proven intimate knowledge and understanding of using SAP BRIM Solution Components such as Subscription Order Management (SOM), Convergent Charging (CC), Convergent Invoicing (CI) and Contract Accounting (FI-CA) and Revenue Account Reporting (RAR) based solutions with demonstrated proficiency.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level.
$69,020 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to account management and customer success management post-implementation.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Responsible for strategic coordination and execution of day- to-day administrative and customer service activities for assigned accounts, and capable of resolving complex customer service problems, showing the ability for critical thinking and thought process in taking the next step in the best interest of the client, carrier partner and IOA. Serving as a subject matter expert for administrative, customer service and account management team key duties and responsibilities.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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A 10+ year track record of success in commercial, program management or engineering roles for companies with best-in-class machining and engineering operations; preferably with key customer relationships energy storage/distribution equipment.
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Some relevant experience in customer facing/account management, preferably in the technology (SaaS) industry proven success managing and growing a customer portfolio; demonstrated ability to manage a high volume of opportunities and transactions, while leveraging data driven insights within the customer journey and sales process.
$75,700 a yearFull-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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6+ years of experience in renewals, customer success, sales, account management or equivalent customer facing role. The successful candidate will drive standardization, scalability and operational excellence across our NA renewal processes, provide executive level analysis of the business, drive team development, and act as cross functional SME to our field sales segment leaders, finance partners, business units, customer success and other sales operations functions.
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10+ years in a customer success or adjacent roles (support, account management, project management, etc.,) You have 6+ years of Customer relationship management experience under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company.
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Previous work history in roles such as customer service representative, data entry specialist, receptionist, sales manager, operations manager, virtual assistant, transcriber, office clerk, cashier, account manager, business manager, client success manager or call center representative is advantageous to this career opportunity at Skipping Laundry Marketplace.
Full-timeWork from homeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Minimum 5 years' experience in a customer-facing services role (client management, customer success management, account management, or project management), with responsibility for issue resolution, advisory, negotiation, and customer growth.
$223,200 a yearFull-timeRemoteExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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5-7 years customer success or account management and marketing experience – SaaS, higher education, healthcare and/or agency experience is a plus. TimelyCare is seeking a Senior Customer Success Manager to oversee the health of key accounts through strong relationship management of our customers.
Full-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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The primary driver of success for the candidate will be the successful generation of new sales opportunities that effectively close, creating new clients and revenue for GDS Link. Fraud and Credit risk management, along with loan origination optimization, will be a critical component of the value proposition sold, along with modeling and performance analytics, automated underwriting, pricing and eligibility automation, data management, digital transformation, and loan process automation.
Full-timeRemoteExpandApply NowActive JobUpdated 28 days ago - UpvoteDownvoteShare Job
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3+ years of experience in a customer success, account management, or related role within a SaaS or health tech company. The Customer Success Manager (CSM) will play a critical role in ensuring our customers derive maximum value from our products and services.
Full-timeExpandApply NowActive JobUpdated 14 days ago
account management customer success jobs in Dallas, East-hartford, Connecticut
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