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In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager.
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Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
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Principal Working RelationshipsCustomers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. A Team Lead may be a full or part-time management employee.
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Job Description Summary The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures.
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This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
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Key QualificationsAn approved background check Effective verbal and written communication skills Managerial and organizational skillsRack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
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Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. All POS terminal transactions in accordance with policy and procedureSales, Discounts and RefundsLoyaltyOpen/Closing proceduresInventory Control responsibilities to include adherence to all policies and procedures in regards to:Shipping and ReceivingPrice Management (Price Changes, Markdowns etc.
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Create, establish and maintain an excellent customer shopping experience. Consistently strives to meet and exceed all established sales, service and operational objectives. Work towards a complete understanding of managing all day to day operations.
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Provide service training and leadership to staff members. Maintain and reinforce current service level standards. Manage customer issues with a sense of urgency and to the satisfaction of our customer.
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Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager.
Part-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager.
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Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager.
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