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Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process.
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Payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts. Wear CarMax clothing (acquired through the company) at all times while working in the store.
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Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure. Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines.
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Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Complete CarMax provided training as required. Pleasant, but noisy office environment.
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CarMax, the way your career should be! Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork.
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Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up), Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
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These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.
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Complete CarMax provided training on the functional areas of the Business Office, allowing for cross-training and full coverage of Business Office. CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.
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Peer leader to Business Office Associates, responsible for processing and auditing paperwork associated with sales, leading self and others through daily business requirements, cash management, and providing exceptional customer service.
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Qualifications and requirementsCustomer service experienceThrive in a fast-paced office environmentGood listening skills and a strong customer focusStrong written and verbal communication skillsBasic computer skills, including word processing and spreadsheetsAbout CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.
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Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. Along the way, we help every associate grow their career and achieve their best, at work and in their community.
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This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
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Thrive in a fast-paced office environment. This innovative thinkingaround the way cars are bought and soldhas helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
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Provide an iconic customer experience - Summary:Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process.
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Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedureClerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
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Title: associate office Company: Carmax in East-hartford, Connecticut
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