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Job OverviewMobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.
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Legally authorized to work in the United StatesTravel:Travel Required (Yes/No):NoDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):No At T-Mobile, our benefits exemplify the spirit of One Team, Together.
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Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
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Job Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:◦ Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
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Approaching service and sales needs with composure, integrity and compassion. (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:◦ How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
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Support team initiatives and create an inclusive environment Education:High School Diploma/GED (Required) Work Experience: 6 months of customer service and/or sales experience, Retail environment preferred.
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T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! To learn about T-Mobile’s amazing benefits, check out.
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T-Mobile USA, Inc. is an Equal Opportunity Employer. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
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We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond.
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A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
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We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert.
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Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. (Required)At least 18 years of ageLegally authorized to work in the United StatesTravel:Travel Required (Yes/No):NoDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoAt T-Mobile, our benefits exemplify the spirit of One Team, Together.
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All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.
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Required)Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry.
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Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Full and part-time employees have access to the same benefits when eligible.
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member no experience retail sales jobs in East-hartford, Connecticut
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