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Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers.
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Standard tools and equipment used in a kitchen environment including disposal, trash compactor, slicer, Hobart machine, grill, fryer, dishwasher, register system, ovens, rotisserie, knives, label maker, and company vehicle.
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Adheres to company policies and individual store guidelines. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
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The duties for this position are normally conducted in a store environment. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
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Assists in other areas of store as needed. At Hy-Vee our people are our strength. Pulls product from cooler/freezer to prepare for cooking. Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
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Ability to do simple addition and subtraction; copying figures, counting and recording. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
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Ensures that an adequate food supply is ready and on hand and develops or follows a production list. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
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Performing other tasks in every way possible to enhance the shopping experience. Has contact with federal/state governmental or regulatory agencies regarding inspections. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock and temperature extremes.
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Handles food in a safe manner and ensures the work area is always clean and neat. Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
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Assists customers by: escorting them to the products for which they're looking securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience.
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Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing. Runs the department registers and receives payment, makes change, etc., where applicable.
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Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager.
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Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
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Employees must possess a valid driver's license, with no DOT restrictions, and be 18 years or older to drive a company vehicle. Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.
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