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By adhering to Welk Resort's Signature Guest Engagement service standards, the Front Office Manager will oversee and coordinate activities of the Front Desk; resolve challenges arising from guest complaints; supervise room assignment and room swapping activities; and respond to guest requests in a courteous and timely manner.
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Daily tasks in this role include maintaining and promoting guest hospitality at all times, ensuring the Front Desk is functioning and organized in such a way as to ensure smooth check in and check out, a focus on guest satisfaction at all times, and assisting guests and owners with lodging reservations.
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If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
$1,000Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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This position is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail's premier ski-in/ski-out resort.
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Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail's premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite.
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Patrol front and back of house areas, reporting any breach of security to the Security Manager and/or Security Supervisor. At least 2 years of formal Resort Security experience - preferred. Coordinates efforts with outside agencies such as Vail Police Department, Eagle County Ambulance Service, Vail Fire Department, and the Colorado State Patrol.
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Performs bell person and front desk agent duties as required. Proper use of clocking in and out from shifts, and 30 minute meal breaks. Use and maintain accurate and current information in GoCon. Establish and executes traces and conduct pre-arrival reaching out within established time period.
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Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers. Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper.
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The Resort Assistant Manager will also assist the Front Desk Manager with daily arrivals, VIPs, special requests, group needs, room assignments and coordinates with the Housekeeping Department for guests' needs.
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Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.
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Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer.
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Ability to perform all tasks at the front desk and proficiently use job-related software, property management systems, and office equipment. The overall objective and purpose of the Front Office Agent position are to provide a warm welcome and hospitable service to our guests.
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We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii.
Starting at $401 - $500 a yearPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Surrounded by beautiful Colorado scenery and located only minutes away from Vail Mountain, the Highline Vail, a DoubleTree by Hilton, offers a unique and relaxing experience to our guests during their stay and an amazing environment for our associates to work in.
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Now don’t fall asleep out there. Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary.
Full-timeExpandApply NowActive JobUpdated 2 days ago
front desk out jobs in Vail, CO
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