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This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an understanding of IT service management processes.
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Excellent technical writing skills; responsible for fully documenting problem resolutions for Tier 1 / 2 technicians. Integrated Service Desk Account Manager - Day Shift (Clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None Anticipated Posting End: The Integrated Service Center Account Manager will provide front line support and act as the primary point of contact for a large government organization with diverse customers.
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Imagine utilizing your passion for hands-on problem solving and your years of technical experience in a dynamic work environment where every day brings new challenges. Smith Power Products is seeking a Field Service Technician to service customers throughout the Denver, CO area.
$62,000 - $72,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Integrated Service Desk Account Manager - Day Shift (Clearance Sponsorship) Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred.
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Life as a Service Manager means that every day is a dynamic blend of servant leadership, problem solving, and resident and vendor relations! You are responsible for the training and supervision of the community service team.
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Effectively work with clients, operators, and colleagues on projects, troubleshooting and problem solving, delivering, and explaining various plans of action or service-related matters while adhering to state specific cannabis regulations.
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The required problem solving skills demand prompt action in making craftsman-like repairs or product replacements for customer satisfaction. This position requires independent judgment, problem solving ability, keen observation skills and effective responsibility assumption.
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Skilled in performance management, negotiation, leadership, problem-solving, and motivation. Supervise service truck fleet maintenance and inventory. Service Manager - Material Handling Equipment - $2000 Sign-on Bonus.
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Excellent communication skills, including active listening and problem-solving. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
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Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
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Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
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This is a great opportunity to showcase your excellent communication skills and problem-solving abilities while working in a fast-paced and rewarding environment. Basic computer skills and familiarity with customer service software (previous experience is a plus.
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We are looking for someone who brings a first-principles problem solving approach, polished client engagement skills, and entrepreneurial SaaS experience to transform the way Oracle’s Utility Billing software is delivered to customers.
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All system documentation will be in EnglishCan type 35wpm or more Answer a high volume of calls up to 100+ calls per day Proficiency in Microsoft Office SuiteAbility to talk and type simultaneously in a clear and concise manner while interacting with customersWork overtime as requiredAbility to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment.
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