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As a Customer Retention Specialist, you will play a pivotal role in ensuring customer satisfaction and loyalty by implementing strategies to retain existing clients. Insight Global is seeking a highly motivated and results-driven Customer Retention Specialist to join one of our clients dynamic teams.
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Under general supervision, the tier one customer service representative will take incoming calls, use chat, and complete outbound calls as necessary to assist their customers with answering frequent questions, providing detailed information, processing of applications and resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
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Airline Customer Service Representative. Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service. New hire with min 1 yr qualified experience or existing/returning staff with a min 1 yr service start at $21/hr.
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The Inbound Telesales & Retention Representative supports IONOS customers via inbound calls, chats and email. Ability to field customer calls, chats & emails regarding product sales, accounts & service issues.
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Responsibilities of the position include sales of products and services, responding to account & billing queries, customer retention, and basic technical support. Experience in customer retention or sales.
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Great customer service attitude. Inbound Telesales & Retention. Demonstrating account management/billing proficiency, minor technical skills and effective soft skills in resolving customer issues.
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Providing options to the customer based on product and service needs. Previous Customer Service experience in a high volume. Outstanding Customer Service skills.
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Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. Assisting customers with cancellation requests and making retention efforts to maintain their partnership.
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Customer Service Representative - Up to $2,000 Retention Bonus! Human Resources, Telecommuting, Employment Services, Marketing & Sales, Customer Service, IT & Software, Writing & Translation, Data Entry, Remote Work, Online Job Search.
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Customer Service Representative, Retention Specialist. Prior experience using Shopify, Zendesk, Gorgias or other customer service software is preferred. The Retention Specialist is responsible for answering customer questions as pertaining to product information, order statuses, tracking information, returns & exchanges, and more.
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This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
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Resolving customer issues via phone, email and chat. Assisting potential customers with questions and recommending them to the proper product or service based on their needs with a strategic and ethical sales approach.
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IONOS is known for its comprehensive and affordable online products - its unique business model positions it as a one-stop-shop for web solutions. Our offices exceed OSHA and CDC guidelines for health and safety protocol, and we offer a.
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Our offices exceed OSHA and CDC guidelines for health and safety protocol, and we offer a 100% remote working model. From domain registration to web hosting, site creation, technical support and cutting-edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence.
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Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. In September 2008, IONOS opened a state of the art 55,000 square foot data center in Lenexa, Kansas.
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Title: customer service representative retention in Charleston
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