Open Apply for Best Western Plus Waterville Grand Hotel

Hotel Front Desk Agent/Guest Service AgentOur hotel is seeking friendly, reliable, and service-minded team members to support daily operations. This open-apply position allows candidates to be considered for multiple roles, including guest services, housekeeping, and basic maintenance. If you're motivated, dependable, and enjoy helping guests feel welcome, we'd love to meet you.Key ResponsibilitiesGreet guests and provide prompt, courteous assistanceSupport front desk operations such as check-ins, check-outs, and answering guest inquiriesClean and refresh guest rooms and public spaces following brand standardsAssist with stocking supplies and maintaining organized work areasPerform light maintenance tasks or report issues to the appropriate departmentMaintain a safe, clean, and efficient environmentCollaborate with team members to ensure smooth daily operationsQualificationsStrong customer service and communication skillsAbility to multitask in a fast-paced, focused environmentReliable and punctualComfortable working with minimal supervisionAbility to work weekends and holidaysPrevious hotel experience is helpful but not requiredPhysical RequirementsAbility to stand or walk for extended periodsAbility to lift up to 2540 lbs as neededAbility to bend, reach, and perform repetitive motionsBenefitsFull Time BenefitsEarned paid time offEmployer-contribution medical/dental/vision insuranceOptional life insuranceShort term/Long term disabilityOptional 401k with employer matchEmployee discounts at participating hotelsOption to sign up for on-demand pay with DailyPayRefer a friend get paid extra when they join our team!Bonuses for name recognition and guest scoreOpportunities to grow one of the fastest-growing hotel companiesPart Time BenefitsOptional 401k with employer matchEmployee discounts at participating hotelsOption to sign up for on-demand pay with DailyPayRefer a friend get paid extra when they join our team!Bonuses for name recognition and guest scoreOpportunities to grow one of the fastest-growing hotel companiesHow To ApplyApply HERE. Applications submitted by any other channel will not be considered.About Best Western in Waterville, MEHotel in Waterville, offering full-service accommodations and a location near Cianbro, New Balance and Colby College. The comfortable and well-appointed rooms at this luxurious yet affordable Maine hotel offer cable or satellite television with in-room movies, desk, high-speed Internet access, microwave, refrigerator, room service and much more. Wake up each morning to our complimentary delicious breakfast special in O'Brien's Restaurant, providing the perfect fuel for your day.About Giri HotelsHeadquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.You are right for the team if you are:Happy nice to be around and friendlyHumble willing to learnHelpful team player, always willing to pitch in, looking for ways to be productiveGiri Hotel Management has been recognized for its growth in the hospitality industry. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.