Front Desk Concierge

OverviewLorien Harmony Hall & Harmony Park are looking for customer service driven individuals to join their concierge team! As the first point of contact for residents, families, and visitors, the Concierge plays a vital role in setting the tone for our community. You'll provide a warm welcome, handle inquiries, assist with scheduling and communication, and help ensure a seamless, positive experience for everyone who walks through our doors. Competitive Pay$17.00-$19.00 per hour (based on experience) Same Day Pay for all employees Full-Time Benefits PackagePTO: 80 hours vacation + 40 hours sick time (rollover available) Personal Days7 Paid Major Holidays (Double time when worked) CareFirst Medical InsuranceTuition AssistanceHRA FundEmployee Assistance Program (EAP)Flexible Spending Account (FSA) Employee Perks & RewardsEmployee discounts Earn points, earn rewards program Attendance incentives Referral bonus program Professional development and career advancement opportunities ResponsibilitiesKey Responsibilities: p]:inline" data-streamdown="list-item"> Greet residents, family members, and guests with courtesy and professionalism p]:inline" data-streamdown="list-item"> Answer phones and respond to inquiries with accurate, helpful information p]:inline" data-streamdown="list-item"> Assist residents with requests, appointments, and service coordination p]:inline" data-streamdown="list-item"> Maintain a tidy, inviting, and organized reception area p]:inline" data-streamdown="list-item"> Support community events, tours, and administrative tasks as needed p]:inline" data-streamdown="list-item"> Follow all security and safety procedures to ensure a safe environment for residents and visitors QualificationsFull-Time & Part Time openings Schedule: 11a-7p Every Other Weekend Rotation Required (includes both Sat/Sun) Located in the heart of Columbia, MarylandLorien Harmony Hall is a family-owned assisted living community with a long-standing tradition of compassionate care. As one of the first all-assisted living facilities in Maryland, we've spent decades helping seniors live with dignity, purpose, and comfort. While our roots are strong, our approach is modern - we continuously embrace advancements in medicine and technology to enhance both care and quality of life for our residents. Lorien Harmony Hall shares its campus with our sister facility, Lorien Columbia Nursing Home, and is proud to announce our newest addition: Harmony Park, a dedicated Memory Care unit designed to meet the unique needs of residents living with dementia and Alzheimer's. Award-Winning Care:Proudly recognized as "Best Assisted Living" and "Best Retirement Community" by The Daily Record's Reader Rankings. Join a team where tradition meets innovation - and where every day, you have the opportunity to make a meaningful impact. Lorien Health Services is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.