Customer Service Representative

Our client is seeking a customer service representative to support their customers with product/service issues and payment processes in a fast-paced call center environment. This is a contract-to-hire opportunity with 4+ months contract duration and located downtown Chicago (fully onsite during training, then 3 days/week onsite).ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product functions and payment processesWork with internal departments to meet customer's needsData entry in various platformsQualifications1 - 3+ years of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize work