Las Vegas - Service Mgr./FOH Asst. Mgr. - New Restaurant Opening
Occupations:
Food Service ManagersFirst-Line Supervisors of Food Preparation and Serving WorkersFirst-Line Supervisors of Personal Service WorkersHosts and Hostesses, Restaurant, Lounge, and Coffee ShopWaiters and WaitressesIndustries:
Restaurants and Other Eating PlacesTraveler AccommodationPrivate HouseholdsCommunity Food and Housing, and Emergency and Other Relief ServicesSpecial Food ServicesJob Title: Service Manager / Front of House Assistant ManagerReports To: Restaurant General ManagerSummary of Position:Work in concert with restaurant general manager and in the absence of such manager; assume responsibility of restaurant and its staff. Work in co-operation with all members of management and general office staff. Supervise and direct dining room employees.Know and enforce company policy and procedure. Work within the confines of federal and state labor laws and health department requirements. Be familiar with kitchen and dish room operations and procedures. Attend and participate in weekly staff meeting.Duties & Responsibilities:Supervise dining room employees and operationsEnsure customer service exceeds guests' expectationsSchedule and co-ordinate shift schedulesWrite work schedulesRecruit, select, orientate, and supervise training of dining room employeesDirect and delegate work of all dining room employees and those of kitchen staff in absence of chef or general managerMaintain dining room/restrooms/waiting room housekeeping standardsEnsure that staff skills meet company standards as outlined in Hospitality and Standards Manual \Ensure that staff projects an amiable and cordial attitude to guestsEnsure that staff appearance meets standards as outlined in Hospitality and Standards ManualFollow through on training and re-trainingEnsure safety procedures and policies are followedSchedule meal and rest breaksAccountable for maintaining various administration duties and functions assigned to the Service ManagerAccountable for maintaining and controlling Front of the House Cost ControlsAccountable for Food Safety and Food PreparationQualifications:* A minimum of 2 years of experience in varied front-of-the-house positions including server, host/cashier, trainer/shift lead.* Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.