Front Office Associate Housekeeping Associate

Company Description Sterling Holiday Resorts Limited is one of India’s leading and rapidly growing hospitality brands, with over 60 resorts across 53 destinations. Known for creating immersive experiences, Sterling combines Indian hospitality values with global best practices, driven by strong support from Fairfax Financial Holdings and Thomas Cook (India) Ltd. As a career-focused organization, Sterling nurtures innovation, diversity, and leadership, offering a range of opportunities from entry-level roles to senior management. Employees enjoy a culture of learning and growth in some of India’s most picturesque locations, making Sterling a trusted name in travel and tourism. Role Description The Front Office Associate and Housekeeping Associate role is a full-time, on-site position located in Corbett, OR. Responsibilities include managing front office operations such as welcoming guests, ensuring a seamless check-in and check-out process, responding to guest inquiries efficiently, and maintaining the overall cleanliness and organization of guest areas. Collaborating with other team members to ensure exceptional customer service and a memorable guest experience is a key part of the role. The associate will be expected to prioritize prompt communication and professional service in all aspects of their interaction with guests. Qualifications Strong skills in Receptionist Duties and Check-in processesExceptional Communication and Phone Etiquette abilitiesExperience in Customer Service and guest relationsDetail-oriented with the ability to maintain organized and clean guest areasAbility to work collaboratively with team membersProactive problem-solving skills and a commitment to delivering service excellencePrior experience in hotel operations or the hospitality industry is a plusAdditional language skills and familiarity with property management systems are advantageous